Business Development Account Manager (logistics experience required)

| Chicago
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Description

About Us

 

Seeking better, doing better. Full of energy and constantly adapting. We are obsessed with growth. Growth of our company and growth of our employees. We’re an innovative startup, making a name for ourselves in the world of logistics. We pride ourselves on being transparent, personable and dedicated. Investing in our customers, carriers and employees is what differentiates us from the competition. Founded in 2017 with just three employees, MoLo boasts over 200 employees two years later. Located in the West Loop of Chicago, MoLo is not your run-of-the-mill, cubicle city. You can find our CEO, President and founders sitting on the floor with the rest of the team. MoLo has an insatiable appetite for growth, relentless commitment to customer service and an incomparable work culture. Discover something different. Find your future at MoLo today.
What will you be doing?
The Account Manager is the freight farmer and is directly responsible for the growth and performance of an existing portfolio of accounts, from both a profitability and service perspective. As an Account Manager, you are responsible for the daily buy/sell strategy and decision making across your customer accounts. You will work alongside a Customer Operations Manager and will collaborate with their team to drive account strategy, capitalize on growth opportunities and ensure the integrity of MoLo’s service is being maximized. As well, you will be the daily point of contact (internal/external) across the portfolio of accounts for all load planner relationship development, escalated issue resolution and communication efforts.
Responsibilities: 

  • Work with internal stakeholders to manage each customers RFP
  • Determine the tender commitment strategy for each account and collaborate with the operations team to execute on the strategy
  • Manage the service across each account
  • Establish and execute the option management strategy for each account
  • Spot quote shipments
  • Develop relationships with Load Planners


Why MoLo?

  • Casual and fun environment focused on teamwork
  • Extensive industry and technology training
  • Innovative mentorship and career development program
  • Competitive salary with commission structure
  • Comprehensive benefits package including 401(k) with company match

 

Requirements

What we’re looking for:

  • Minimum of 2 years of transportation/logistics experience 
  • Proven ability to drive customer account growth, both revenue and profitability 
  • Deep understanding of the freight market patterns and behaviors  
  • Proven experience spot quoting and successfully navigating other pricing opportunities
  • Ability to align growth initiatives with industry leading service levels
  • Bachelor’s degree preferred
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Technology we use

  • Product
  • Sales & Marketing
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SlackEmail

Location

Located in Chicago’s vibrant West Loop neighborhood, MoLo is surrounded by some of Chicago’s hippest bars and food markets- all near public transit.

What are MoLo Solutions Perks + Benefits

Culture
Volunteer in local community
MoLo has a Philathropy Committee that is dedicated to putting good out in the world.
Partners with Nonprofits
Recently, we have partnered with Tails and Greater Chicago Food Depository.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Our game room includes Video Games, Darts.
Stocked Kitchen
We provide healthy snacks, fresh fruit, and an array of beverages including a cold brew keg.
Some Meals Provided
Happy Hours
Recreational Clubs
MoLo sponsors co-ed sports leagues including Softball and Shuffleboard.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-many program, Career mentoring, Leadership mentoring.
Time allotted for learning
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