About Returnly

At Returnly we help merchants turn product returns into new revenue streams. We’re are a financial technology services company that builds award-winning products that drive repurchase behavior and customer loyalty. Backed by smart money VCs in Fintech, we are one of the most well-funded startups in the San Francisco Bay Area. Our mission is to de-risk online commerce and we’re building a team of amazingly talented people to help us do it.

About the role

The Business Development Representative (BDR) is the first point of contact for our customers. Our BDRs demonstrate high levels of professionalism and Returnly product knowledge. They are entrepreneurial, curious, passionate, and self-driven team players. Day-to-day responsibilities include qualifying inbound and outbound generated leads, routing them to Account Executives, and tracking various data points that will help optimize our sales efforts.

What you'll be doing...

• Make outbound calls and emails to named accounts to get meetings for AE's
• Respond to inbound lead inquiries 
• Create a great first impression to our prospects and customers by adding value during every customer touchpoint
• Spearhead the growth & adoption of Returnly
• Partner with our experienced AEs to help fill pipeline and develop your skills
• Maintain active engagement with new and existing leads through creative follow-up communications designed to increase customer interest in Returnly
• Engage in team development and mentoring
• Achieve monthly quotas of sourced qualified opportunities 
• Help build new and improved processes

About you

• 1–2 years of SDR/BDR experience required
• Excellent written and verbal communication skills
• Ability to multi-task, prioritize, and manage time effectively
• Knowledge of sales enablement tools
• Hunger to be great
• High energy and positive attitude
• Enthusiasm about learning the FinTech sales space
• Intellectual curiosity and high ambition
• E-Commerce & FinTech experience is a plus

Our values

Diversity

We are diverse, independent thinkers and still one team with one mission

Openness and empathy

We learn and grow by listening to our customers and each other

Integrity

We always do what’s right for our customers, Returnly and ourselves - in that order.

Team

EQ is as important as IQ. We make time to help each other out.

Commitment

We are curious and fearless. We own risk, outcomes and everything in between.

We really love hearing from you, but before applying please check the following...

Read the values section above carefully and ask yourself if this is a good match for you personally. We want you to be an ambassador of these values!

Do you have all the skills required for this role? Can you demonstrate them? Be realistic - we will only consider applications that demonstrate relevant skills or the potential to match these role requirements.

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