Business Development Representative

| Chicago
  • You Found Us…

    Or maybe we found you. Either way, welcome to TradeRev. TradeRev is using innovation, technology, and creativity to make car sales fast, fair, and easy for everyone. Our mobile app creates a digital marketplace where car dealers can launch and participate in live, real-time auctions right from the palm of their hands. Our technology makes buying and selling cars simple, convenient, and transparent for everyone involved. 

    Who We Are:

    At TradeRev, we’re a high-tech, high-energy, lightning-fast environment where no two projects, customers, or work days are ever the same. As we see it, boredom breeds predictability and fortune favors the bold. We are coding rock stars, digital ninjas and the most fearless sales and operations teams on the planet. We’re designers, data analysts, marketers, project managers, trainers and even a few lawyers thrown in for good measure. We’re not all “car people” but we share an obsession for customer service and passion for disrupting the status quo. Addicted to challenge? Thrive on change? Put your creativity, personality, and talent to work and help us transform one of the largest, most dynamic industries in the world. So, as we set our sights to dominate North America and expand TradeRev’s reach around the globe, the only thing we’re missing – is you.

    We’re Looking For:

    A Business Development Representative to hunt and cultivate relationships with both new and disengaged buyers. You will provide superior customer service to ensure customers understand how to utilize TradeRev and troubleshoot issues.

     

    You will:

    • Research and prospect independent car dealerships across the U.S. to inspire adoption of the TradeRev online/mobile auto auction.
    • Seek out business owners and decision-makers.
    • Execute new market rollouts, lead reporting, and inbound/outbound calls.
    • Product Demos and setting up devices via video call.
    • Acquire necessary documents to verify dealership eligibility to participate in wholesale auto auctions.
    • Assist dealerships to setup account profile once activated.
    • Educate and coach customers on best practices for using TradeRev’s products and services
    • Provide post-sales support to new and disengaged customers to ensure utilization and adoption of TradeRev proprietary technology.
    • Work to ensure proper handoff of accounts and communication to solidify appropriate customer engagement.
    • Identify, research, and resolve technical and end-user application failures and deficiencies.
    • Ensure proper follow-through on all directives, bulletins and schedules from management.
    • Maintain a good flow of communication with the department employees and within TradeRev as well as the ability to clearly articulate ideas and concepts.
    • Provide outstanding customer service and responsiveness that inspires customer confidence and loyalty.
    • Develop and maintain competitive knowledge and expertise in areas of products, industry trends, and other developments. Understand and react to the competitive landscape.
    • Thoroughly document all research and customer interactions in SalesForce (CRM) to ensure product and service reliability.
    • Maintain proactive communications with customers for incidents or requests. Assure customer acceptance of and quality of resolution.
    • Use analytical and decision-making skills to offer options and resolve problems in a variety of contexts.
    • Continuously engage in self-directed learning opportunities to increase functional product knowledge.
    • Demonstrate ability to quickly learn new technologies.

     

    You Have:

    • Bachelor’s degree; preferred
    • 2+ years preferred in a customer focused position
    • Intermediate knowledge of Microsoft PowerPoint, Word, and Excel.

     

    Next Steps:

     

    We thank all interested candidates; however, only those selected for an interview will be contacted.

    TradeRev is an equal opportunity employer committed to diversity.

     

    TradeRev is committed to providing employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

     

    Benefits: Be healthy, be prepared, save for tomorrow. Take a closer look at our benefits here.

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • DojoLibraries
    • FlaskFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • TensorFlowFrameworks
    • TorchFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

Our Chicago office is located in River West on the North Branch of the Chicago River. We have free shuttles to major train stations and CTA lines.

An Insider's view of KAR

What's something quirky about your company?

Our culture is more like a family than colleagues. One of my favorite aspects about this office is our Parents-designated Slack channel—an online team collaboration site. It is a great reminder we aren’t just employees, but we can be moms and dads at work, shamelessly sharing fun stories about our personal lives.

April

Senior Product Manager

What's the biggest problem your team is solving?

KAR’s DevOps teams are always solving unique problems, but tackling complexity is the real challenge. We’ve found that meaningful solutions come when we don’t focus on fighting fires reactively and instead work collaboratively on building proactive frameworks and implementing forward-thinking processes.

Brandon

Jr. DevOps Manager

What does your typical day look like?

We start the day with a 15-minute huddle to talk about progress from the day before, the day’s plan and barriers to success that need to be addressed. This gives us a clear understanding of our priorities for the day. Our teams are dynamic, so every member of our project team works together each day to discuss design approaches and share ideas.

Mo-Ting

Lead Backend Engineer

What are KAR Perks + Benefits

Culture
Volunteer in local community
KAR Auction Services gives every full-time employee a day with pay to volunteer with your favorite cause.
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Professional Development Benefits
Tuition Reimbursement
Lunch and learns
More Jobs at KAR9 open jobs
All Jobs
Data + Analytics
Dev + Engineer
Product
Project Mgmt
Sales
Product
new
Chicago
Data + Analytics
new
Chicago
Developer
new
Chicago
Data + Analytics
new
Chicago
Product
new
Chicago
Developer
new
Chicago
Developer
new
Chicago