Business Development Specialist at Motorola Solutions

| Chicago
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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
Our organization is focused on business to business customers including state and local entities, federal government agencies, authorized channel partners and resellers. Lead Development Specialists takes ownership of their territory to develop a close working relationship with the corresponding sales representative. Lead Development Specialists make strategic outbound market research calls - not sales calls - to public safety agencies and private organizations in our target market to gather information, update our database, and pass potential leads to the sales rep. Lead Development Specialists will interface directly with sales and marketing.
Motorola Solutions Government & Public Safety Business product portfolio focuses on Motorola’s professional two - way radios, parts and accessories for the two - way radios. Lead Development Specialists will represent Motorola Solutions to our customers. We are responsible to conduct business dealings with prospects in a way that creates a superior customer/prospect experience that will set the stage for future sales with Motorola Solutions.
Our training program is best in class, and designed to educate new specialists on the processes and procedures prior to conducting market research and outbound calls. The training program is led by an experienced trainer that focuses on developing outbound call campaigns and your professional business behaviors. Our organization has a strong focus on employee and career development. This is an excellent position to gain base Motorola business knowledge and work toward your next step within the company. Our goal is to develop your knowledge and professional behaviors so that you can contribute to the company throughout your career. While movement is encouraged, this position has a Twelve month commitment.
Job Description

Scope of Responsibilities/Expectations:

  • All incumbents be proactive in lead generation and qualifying new business opportunities 

  • Contact prospective customers in an assigned territory and gather profile information 

  • Keep complete and accurate CRM database records on prospective accounts and contacts

  • Develop multiple contacts within each prospective customer account

  • Work with corresponding Sales Reps to determine contact strategy for assigned territory 

  • Contact and qualify potential sales leads from a variety of other marketing campaigns, including trade shows, advertising and website

  • Meet established goals and sales campaign deadlines 

  • Arrange for literature and other information to be sent to prospective customers

  • Build and manage lead development pipeline

  • Qualify all sales leads based upon lead qualification criteria definitions 

  • Tactfully and courteously interface with customers in order to build strong business relationships 

  • Proactively utilize strong problem solving skills in order to deliver customer focused solutions

  • Proactively continue to understand Motorola’s products and solutions, competitive products and market knowledge via website, training, and other marketing information. 

  • Demonstrate active listening and consultative communication skills through daily customer interaction

  • Exercise multi-tasking skills when managing multiple systems and applications during customer interaction 

  • Utilize internal business tools and applications to effectively qualify and resolve the customer's needs.

  • Utilize a team player mentality to step in when called upon 

  • Convey strong understating of Motorola customer satisfaction and business goals. 

  • Ad hoc projects as needed

Specific Knowledge/Skills:

  • 2+ years of customer service/sales experience preferred

  • Strong observation and researching skills

  • Exceptional interpersonal skills

  • Strong determination in the face of challenges

  • Strong verbal and written communication skills

  • Strong organizational skills and the ability to handle multiple tasks. Effective time management skills is required

  • Proficient computer skills with emphasis on windows based applications and google suite 

  • Customer focused, detail oriented team player

  • Ability to maintain a positive attitude in a fast paced work environment

  • Confident team player who is willing to assume responsibility and take initiative 

  • Demonstrates high degree of drive and determination. Successful Lead Development Specialists never back away from a challenge and are willing to go the extra mile

  • Adaptive and flexible team player who is willing to learn and make recommendations for improvements 

  • Ability to work and make decisions with minimal supervision 

  • Individual contributor and team player


Basic Requirements
  • Bachelors degree


Travel Requirements
None
Relocation Provided
None
Position Type
New Grad
Referral Payment Plan
No


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ITILFrameworks
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • SalesforceCRM
    • GoogleEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker. Acme Co. also provides 6 weeks of leave for the secondary caretaker.
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Our game room includes Video Games.
Stocked Kitchen
Happy Hours
Happy hours are hosted At team's discretion.
Parking
We offer employees Paid on-site garage parking.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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