Category Merchandising Manager, FTD

FTD Companies (Nasdaq: FTD) is a global premier floral and gifting company with a vision to be the leading and most trusted floral and gifting company in the world.

This is an exciting time to join the FTD merchandising team, as we reinvent entirely the merchandising strategy and product assortment from the ground up.

Key Responsibilities:

• Drive category sales and profit growth through product assortment, pricing, and on-site merchandising strategies
• Reinvent the customer experience from a product perspective, including new product development, packaging, and sourcing
• Define and launch compelling seasonal and everyday assortment, inspired by consumer insights and leading market trends
• Lead new product development from concept to commercialization, including ideation, sourcing, design, and development
• Evaluate weekly, monthly, quarterly and seasonal business performance and identify near and long-term opportunities to further maximize sales and profit
• Partner with demand planning to forecast accurately and respond to weekly sales trends
• Monitor customer feedback to identify opportunities to further improve the overall customer and product experience
• Partner with sourcing, quality, customer service and external vendors to ensure excellence in product quality and customer experience
• Partner with on-site merchandising, marketing and PR to define and launch compelling launch campaigns, driving awareness, traffic, and conversion
• Attend floral, home decor and gifting trade shows and build relationships with vital floral vendors
• Identify new opportunities to innovate within a culture of complete transformation

About You:

You love the product and retail innovation and are excited about the opportunity to reinvent the FTD customer experience through flowers, design, and technology.

You're excited about the opportunity to completely own and drive your category and are not afraid to roll up your sleeves and get scrappy to drive results.

• 7+ years Merchandising experience in a fast-paced retail environment
• Strong business acumen, with a consistent track record of sales and profit growth
• Ability to flex seamlessly between analytical and creative thinking
• Passion for product innovation and development
• Ability to identify leading-edge trends and translate into commercial product
• Can-do attitude and bias toward action and speed
• E-commerce/startup experience a plus
• Bachelor Degree required

What we offer:

Join our team and be a part of driving an exciting transformation. In this role, you will have a tremendous impact on redefining our customer experience and driving direct impact on our business performance.

Enjoy the benefits of working for a publicly traded company (stock purchase plan, 401K), and help redefine our company culture as we put down new roots in our new downtown Chicago office.

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