Channel Account Manager at Matterport

| Chicago
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Matterport is the leading spatial data company digitizing and indexing the built world. Our unique 3D capture technology creates the spatial data layer on which industries can interoperate while our all-in-one 3D data platform makes it fast and easy to turn any physical space into an accurate and immersive digital twin. Matterport's platform helps customers realize the full potential of a space at every stage of its lifecycle including planning, construction, appraisal, marketing, and operations. We are the world leader in the category we invented, having built digital twins of over 2.3 million properties so far!
With funding from a group of stellar VCs and investors, we are changing the way we all see the world!
Matterport is seeking a talented Channel Account Manager to support the fast-growing demand for our revolutionary products through our reseller channel. This is an excellent opportunity for an ambitious, high-energy person to be on the front line with a high tech startup by helping train and develop the Americas reseller channel.
The ideal candidate is expected to win, maintain, and expand relationships with assigned channel partners. The Channel Account Manager is responsible for achieving sales, profitability, and partner recruitment objectives.

Responsibilities

  • Establishes productive, professional relationships with key personnel across new and existing partner accounts
  • Meets assigned targets for profitable sales volume and strategic objectives across strategic partner accounts.
  • Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship.
  • Proactively assesses, clarifies, and validates partner needs on an ongoing basis.
  • Train partners on product-specific qualification process, “how to sell” and win strategies, and engagement best practices to be used in prospective accounts.
  • Ensure that all assigned partners in the region are kept fully informed on all relevant Matterport initiatives, activities and product/solution developments through regular updates.
  • Drive the creation of success stories with key partners.
  • Manages potential channel conflict with other sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
  • Ensures partner compliance with partner agreements.
  • Drives adoption of company programs among assigned partners.
  • Proactively recruits new qualifying partners.
  • Handle and resolve channel concerns, provide appropriate solutions and alternatives within the time limits
  • Assist in identifying improvements to our internal sales operations systems to improve channel processes
  • Handle and resolve channel concerns; provide appropriate solutions and alternatives; follow up to ensure resolution
  • Serve as a point of contact for new distribution partners; assisting with on-boarding and training of the Matterport sales process, policies, and procedures.
  • Run the entire sales process from prospecting to close
  • Meet and exceed quarterly sales targets
  • Maintain accurate pipeline management with expert-level forecasting
  • Cultivate, grow and enable partners to successfully close Matterport business
  • Demonstrate Matterport using Video calls
  • The role will be based in our Chicago office, however, will include travel to assigned territory and channel partners

Person and Experience we’re looking for

  • Minimum 3-5 year's experience as Channel Manager in the B2B SaaS or Computer industry
  • Experience working in retail and with global markets
  • Able to identify key strategic concerns quickly and driving internal stakeholders to a consensus and experience working in high growth start-up or similar environment
  • Exceptional interpersonal skills and ability to develop strong working relationships both inside and outside
  • Proven track record doing deals and partnerships
  • Entrepreneurial, persistent, and resourceful, with the ability to learn quickly about new technologies
  • Enterprising – you are creative and hardworking

Experience & Education

  • 3 to 5+ years of enterprise software sales, product management and/or alliance management experience required, with demonstrated increasing levels of responsibility.
  • Experience working in both start-ups and larger company environments, and with partners of different sizes.
  • BA/BS degree required.
  • Discipline and attention to details

Matterport is an equal opportunity employer.

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Technology we use

  • Engineering
  • Sales & Marketing
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • TensorFlowFrameworks
    • SalesforceCRM

Location

Our office is located in the loop right off the Chicago River. There are plenty of bars and restaurants nearby along with multiple CTA options.

An Insider's view of Matterport

What are some social events your company does?

Cubs Games, Happy Hours, Bowling, In office massages, Whirlyball

Christina Capozzi

Sales Operations Coordinator

What projects are you most excited about?

I am most excited to change the way that customers in the AEC space think about what "3D" means for their business. Matterport has a larger-than-life opportunity to become the standard for communicating 3D data quickly, easily, and cost effective. Our UI is poised to truly disrupt how CAD (Computer Aided Design) is currently leveraged.

Michael Zimmerman

Sr. AEC Associate

What makes someone successful on your team?

To be successful at Matterport you need to be able to work with a team to navigate uncertainty. As well as being open to learning a constantly changing and growing industry.

John Brownlee

Sales Development Representative

How do your team's ideas influence the company's direction?

Our Sales team speaks to our customers every day. They play a big part in helping Matterport grow by providing all of their feedback, ideas and suggestions to our leadership team. We hire individuals who want to be a part of helping with the success of the organization. Open and ongoing communication is key to our success!

Joanna Ficht

Sales Manager

What’s the vibe like in the office?

The vibe in the office is extremely welcoming and open. From official happy hours to hot sauce competitions to impromptu games of P-I-G we truly believe in having fun and loving what we do. Work hard play hard has become kind of cliche but we believe that you can have fun and still have a productive day.

Joe

Sales Recruiting and Enablement

What are Matterport Perks + Benefits

Matterport Benefits Overview

- Comprehensive Health, Vision, & Dental
- Fully-stocked kitchens & healthy catered lunches
- Hack Days & Tech Talks
- 401(k) & Stock Options
- Laundry Services & Commuter Benefits
- Conferences & Continuing Education

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
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