Channel Partner Manager

| Chicago
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Do you have boundless energy, persistence, creativity, and a strong desire to pursue the win and make your mark? Are you inspired to bring new ideas to market? Can you challenge the status quo? If this sounds like you, then you could be a fit in the Litera Microsystems Family. We are looking for sharp, driven people who have a passion for technology and working with people to solve problems.
Litera Microsystems is a successful, growing, commercial software product company. We at Litera Microsystems are strong believers in a healthy work-life balance with added benefits you don’t find everywhere. We work hard, play hard and give back to the community.

Who We are:

Litera Microsystems designs and develops cutting edge software solutions for organizations whose craft is creating highly complex business documents. With a client base spanning the top 100 law firms as well as various corporate legal and life sciences corporations, Litera Microsystems is committed to delivering quality products and services that increase profitability and efficiency.

About the Team:

The Channels Team is responsible for creating and maximizing sales opportunities with Litera Microsystems referral and reseller partners. They work with our partners to best assist their internal pre-sales, post-sales and technical operations departments. The goal is to help them fully understand Litera Microsystems technology and enable them to successfully manage a complex sales process to their own customer base.

What you’ll Do:

Channel Partner Manager, you are the advocate for and mentor Litera Microsystems Partners. You will work closely with those Partners to foster self-sufficiency, define and execute go to market plans and achieve indirect revenue goals.

You will work closely with other teams at Litera Microsystems, including: Sales, Marketing, Customer Success, Product, and Customer Support as necessary to deliver the highest levels of sales enablement support for our Partners.

Key Responsibilities:

  • Build relationships with partners
  • All aspects of on-boarding new partners including setup/configuration of Litera Microsystems software and distribution of sales collateral
  • Training related to value proposition and product demos
  • Assist in the definition and execution of go to market plans for each partner
  • Conduct forecast calls with partners to register new opportunities, track existing opportunities and update quarterly forecast
  • Working with Finance to ensure that partner commissions are tracked and paid on time
  • Ongoing communication to partners regarding product releases and new sales/marketing collateral
  • Provide on the job training for partners via co-selling activities
  • Assist the partner with product evaluations: defining the plan, sharing best practices, coordinating support from other Litera Microsystems teams
  • Maintain partner and opportunity information in Salesforce
  • Provide support for evaluations and post sales issues with partner engineers, and quickly transition them to appropriate internal resources
  • Present at channel driven marketing activities on an as needed basis
  • Conduit to product management for partners regarding product related bugs and enhancements
  • Keep current on legal and life science market trends as they relate to partner needs

Competencies/Skills:

  • Relationship building skills
  • Communication and presentation skills
  • Analytical, innovative and creative thinking
  • Energetic and results driven
  • Team player and demonstrated flexibility
  • Business acumen and strategic agility
  • Time management skills
  • Proficiency at juggling multiple tasks
  • Being comfortable in a fast-moving and quickly-changing environment
  • Present and demonstrate Litera Microsystems’ solutions
  • Experience with selling and/or account management

Requirements:

  • 1-3 years’ experience in similar position working with channel partners or direct sales
  • Strong communication (written and verbal) and presentation skills, both internally and externally. Can Passionately deliver high-level messaging
  • Ability to influence the direction and output of multiple cross disciplinary teams and customers
  • A track record of consistently delivering against financial and business objectives
  • Requires demonstrated understanding of the interaction of sales, marketing, finance, operations, logistics and customer relations at every level of the organization
  • Comfortable presenting and selling value proposition of technical solutions
  • +25% travel including international destinations

Preferred:

  • Software experience in the legal or life sciences
  • Experience with SalesForce.com or other CRM desired
  • Experience with Microsoft Office platform and technology
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Location

Our Chicago Headquarters is walking distance to all major train & bus stops. We are also just a short walk to bars and restaurants in the West Loop!

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