Consultant - Consulting Services

| Chicago


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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
The Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings.
Job Description

The Motorola Solutions Consulting Services Organization develops the Software Enterprise and Integration deployment service offers for new product introduction and delivers services that enhance a customer's user experience through consulting and managed services. With our teams’ vast Public Safety Experience, our experts bring real world knowledge to our software solutions. Our goal is to assist customers in user adoption and enable the most efficient use of their software investment. Helping the customer understand the power of the end to end workflow, through structured service offers or customer specific consultation, our consultants empower customer decision making based on their desired operational outcomes.

The Consultant provides real-world and industry best practice experience that supports the successful adoption of Motorola Solutions software products. This position brings expertise in Public Safety processes and solutions to individual customer consulting engagements. These engagements are tailored to meet specific needs and help the customer build a long term strategy that maximizes their investment. This position develops trusting relationships, and drives further consulting and sale opportunities that fulfill desired business outcomes. The Consultant brings experience coupled with specific product knowledge to broaden adoption agency-wide; resulting in an increased value of the purchased solution.

Qualifications:

  • Process and solution expert with Public Safety experience

  • Expertise in implementing strategic goals and driving user adoption

  • Knowledge of Motorola products and solutions

  • Ability to understand and educate others on end-to-end workflows and demonstrate the value of software within the workflow

  • Business analysis experience

  • Ability to work with customer to streamline processes related to data collection and data retrieval

  • Knowledge of and experience in strategic, tactical, intelligence and operations of Public Safety Agencies to include: Police, Emergency Services, Dispatch, Crime Analysis, Records, Jail and overall business operations

  • Excellent communication skills - written and verbal

  • Understanding of Public Safety policies and procedures

  • Technical understanding on how software products work end-to-end

  • Good time management and organization

  • Bachelors degree - desired

  • The ability to work closely with others as part of a team

  • Proven leadership skills

  • Proven experience in managing requirements

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.


Basic Requirements

At least 5+ years of professional experience in a high tech environment

Must be able to obtain background clearance as required by government customer.


Travel Requirements
Over 50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ITILFrameworks
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • SalesforceCRM
    • GoogleEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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