Customer Application Engineer at Fast Radius (Chicago, IL)
Sorry, this job was removed at 11:45 a.m. (CST) on Monday, March 7, 2022
What we are looking for: We're looking for engineers to join our Customer Engineering team. This team is the technical end-to-end owner for our customers, collaborating with Sales in the customer inquiry to order phase, and with Customer Success in the order to fulfillment phase.
About the Role:
- Act as the technical end-to-end owner for the entire customer order lifecycle - from initial project scoping through manufacturing and fulfillment
- Develop project specifications and feasibility by understanding customer requirements
- Coordinate internal resources to ensure the best of Fast Radius is brought to bear on customer opportunities
- Support Sales team in commercial discussions, and support and drive technical customer discussions
- Own technical troubleshooting of orders, coordinating with internal fulfillment and operations resources, and our Customer Success team to drive optimal outcomes for our customers
- Have experience in mechanical and/or manufacturing engineering, especially in fields of additive manufacturing, milling and turning, sheet metal, or injection molding
- Have served customers first-hand and understand how to translate manufacturing requirements to both technical and non-technical customers and stakeholders
- Are genuinely curious, and excited about learning more about new engineering applications and manufacturing technologies
- Know your way around digital design tools and can leverage technology to do your job efficiently and effectively
- Bachelor’s Degree in mechanical engineering, manufacturing engineering, or other applicable technical fields
Who we are: We believe manufacturing is important not only for what it makes but for what it makes possible for the world. Our first-of-its-kind Cloud Manufacturing Platform™ represents a new, more sustainable infrastructure to design, make, and move physical goods in the digital age. Working with companies across a variety of industries – from growing startups to Fortune 500 companies – Fast Radius helps customers with all stages of the manufacturing process from new product development to ongoing part production. We have recently announced our intent to become a publicly listed company as the next step in scaling our vision for the future of design, manufacturing, and logistics. Every day you can expect to work in an inclusive environment that makes excellence possible, where great work and ideas matter more than seniority. We believe in experimenting fearlessly and learning from our failures—quickly. Our leaders have grown successful companies before, and they understand that businesses thrive when capable people have the freedom to solve problems without constraints.
What we offer: We want you to come to work happy, healthy, and balanced so you can expect excellent benefits:
- Competitive compensation and bonus structure
- Comprehensive health care including dental and vision
- Generous vacation policy as well as a 401K plan
Fast Radius is proud to be an equal opportunity employer because diverse perspectives make for better products, better processes, and a better company. We encourage applicants from all backgrounds regardless of race, color, religion, sex, sexual orientation, gender identity/expression, national origin, ethnicity, age, disability, Veteran status, or other protected status.
Fast Radius currently is unable to sponsor or transfer visas.
We are currently able to hire residents in the following states: AL, AZ, CA, CO, CT, FL, GA, IL, IN, IA, KS, KY, MA, MD, MI, MN, NH, NJ, NY, NC, OH, OR, TN, TX, WA, WV, WI
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