Customer Success Manager
About Keeper:
Keeper Security is transforming the way businesses and individuals protect their passwords and sensitive digital assets to significantly reduce cyber theft. As the leading password security platform, Keeper helps millions of people and thousands of businesses substantially mitigate the risk of a data breach. Keeper is SOC 2 Certified, ISO 27001 Certified, and utilizes best-in-class encryption to safeguard its customers.
Job Summary:
We are seeking an experienced, highly motivated sales professional. You are a seasoned technology hunter, with experience selling into SME and Enterprise level accounts. You love HUNTING for new business, and thrive on the challenge of hunting & identifying new business opportunities within named accounts. As an Account Executive, you will work with an established client base and be responsible for growing revenue through these accounts using our industry-leading solutions.
Responsibilities:
Prospecting into named customer accounts, building relationships, presenting Keeper solutions and closing deals
Carrying a revenue quota to meet or exceed sales targets within assigned accounts
Prospecting into named customer accounts, building relationships, presenting Keeper solutions and closing deals
Interacting strongly with customers at the Senior Management level with support on forming a relationship with C level contacts
Works with clients to negotiate contract renewals, cross-sells and upsells
Understanding and documenting customers’ business IT strategies, priorities, and goals, and driving prompt resolution of customer issues to ensure high levels of customer satisfaction
Understanding and navigating account procurement practices to negotiate licensing contracts
Ensuring accurate and timely forecasts in SalesForce.com and providing updates to management
Qualifications
Minimum Requirements:
Quota carrying technology sales or business development experience
Experience driving technology adoption and creating long term account strategies
Demonstrated success in identifying, developing, negotiating, and closing
Experience working with and presenting to C-level executives, IT, Cyber-security executives
Bachelor's Degree or equivalent experience required.
2 to 4 years of B2B sales experience, SaaS technology preferred.
Strong business acumen and presence; comfortable selling at business owner levels
Must reside in the Chicago area.
Preferred Requirements:
A proven track record for closing large and mid-size companies
Experience managing enterprise level sales cycle
Ability to adapt, overcome objections, and learn complex solutions
Ability to effectively present a solution to the client at all levels to demonstrate business impact
Goal-oriented, determined and target driven
Proficient in Microsoft Office suite Salesforce experience preferred
Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.