We are looking for candidates who thrive in a startup environment and are obsessed with delighting customers.

Responsible for:

• Developing strong relationships with customer executive sponsors.
• Maintaining a sincere commitment to our customers, by providing the best possible quality in all tasks performed.
• Regularly interacting with customers by answering questions, resolving issues, and collecting feedback.
• Translating customer business challenges and requirements into solutions which leverage DataCubes’ products and services.
• Utilizing data entry for obtaining information, and in some cases, responsible for the entry and maintenance of files, spreadsheets or various management reports.
• Opportunity to stretch into account management responsibilities for up-selling new products to existing customers.

What we are looking for:

• 5+ years of relevant experience working directly with customers delivering excellent service with a customer centered mindset
• The role requires previous experience in successfully managing SaaS deployments and supporting enterprise customers.
• Willingness and eager to learn new technology and acquire new skills
• Excellent written and oral communication skills
• Intermediate proficiency in Microsoft excel and power point
• Ability to sell C-Level and across sales, product, and management units
• Demonstrated ability to drive customer renewals and customer success
• Prefer prior insurance experience with ability to understand and support loss form, schedule of values, Accord output with customers
• Prior experience as underwriting assistant a plus
• Prior experience in account management or sales role a plus

Why you should apply:

• Opportunity to work with talented individuals that are passionate about solving complex problems with data science
• Competitive pay with full benefits packages