Director Account Management, Sales

| Chicago
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Overview

Good people, working with good people, for our common good.

Sound good?

KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you!

Primary Responsibilities

The Director of Account Management, Sales is responsible for leading and developing a highly effective Commercial Sales team which includes Account Managers and an Account Analyst. The Director is responsible for all aspects of executing the day-to-day relationship with the Mass/Discount Customer, which includes forging strong relationships, both vertically and horizontally, between KeHE Distributors and the Customer's VPs, Directors, and Merchandising and Supply Chain teams. The Director is accountable for developing, implementing and executing a sales strategy that fits within the Company's objectives, mission, vision, and values.

Essential Functions

    • Focus on setting vision and strategy
    • Achieve sales, financial growth, and customer profitability
    • Execute against annual budget and forecasts
    • Develop strategies and actions that exceed customer growth expectations and achieve KeHE objectives
    • Expand our share of available market volume through vertical growth opportunities
    • Deliver results through execution
    • Work cross functionally internally and externally to deliver world class execution results to include: Supply Chain / Service Level, Growth Solutions / Operations / Inventory Health and Risk Mitigation
    • Develop an effective customer relationship
    • Ownership of customer relationship - vertically, horizontally, and cross functionally
    • Develop strategies that will enhance the connection points between cross functional leaders for our customers and KeHE
    • Manage the relationship to be mutually accountable to the success of the business
    • Develop an effective team
    • Train and develop talent in a way that delivers results and adds value to the talent development strategies of the company
    • Incorporate THRIVE/Speed of Trust competencies into the organization and develop those competencies within the team.
    • Prepare talent to be placed throughout KeHE where opportunities for individual growth exist
    • Establish trust and communication as a core competency

Minimum Requirements, Qualifications, Additional Skills, Aptitude

    • Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals.
    • Drives Vision and Purpose: Pointing a compelling picture of the vision and strategy that motivates others to action.
    • Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies.
    • Financial Acumen: Oversee P&L including budgeting and forecasting. Interpreting and applying understanding of key financial indicators to make better business decisions.
    • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
    • Action Oriented: Quickly and decisively acts in fast-changing, unpredictable situations. Exceptional at spotting or seeing opportunities. Exhibits tremendous amount of initiative in tough situations.
    • Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
    • Instills Trust: Able to gain the confidence and trust of others through honesty, integrity, and authenticity. Honors commitments and keeps confidences. Expresses self in credible and transparent manner. Models high standards of honesty and integrity with self, co-workers, and direct reports.
    • Decision Quality: Makes good and timely decisions that keep the organization moving forward.
    • Communicates Effectively: develops and delivers multi-mode communications that covey a clear understanding of the unique needs of individuals and different audiences. Delivers messages both verbally and written in a clear, compelling, and concise manner. Actively listens and checks for understanding.
    • Plans and Aligns: Ability to focus on highest priorities and set aside less critical tasks. Able to lay out a thorough schedule and steps for achieving objectives. Develops implementation plans that allocate resources appropriately. Looks for obstacles and develops excellent contingency plans.
    • Optimizes Work Processes: Ability to know the most effective and efficient processes to get things done with a focus on continuous improvement.
    • Ensures Accountability: Holds self and other accountable to meet commitments
    • Drives Engagement and Results: Creates a climate where people are motivated to do their best and help the organization achieve its objectives. Consistently achieves results, even under tough circumstances.
    • Courage: Steps up to address difficult issues and is willing to say what needs to be said.
  • Minimum Requirements, Qualifications, Additional Skills, Aptitude:
    • 4-year bachelor's degree in business preferred. Equivalent combination of education and work experience may be considered.
    • Minimum 10 years of experience in food industry including supply chain or equivalent experience.
    • Solid track record of sales success including strategy, planning, and impeccable follow up.
    • Demonstrated ability with managing complex customer organizations
    • Excellent presentation skills including listening and asking impactful questions.
    • Demonstrated ability to proactively recognize and pursue business opportunities.
    • Excellent verbal and written communication with people at all organizational levels.
    • Ability and willingness to work flexible hours, including some weekends.
    • Ability and willingness to travel up to 25% by air and stay overnight for business meetings and to attend trade shows: KeHE Shows, Fancy Food, Expo West & Expo East.
    • Advanced level computer skills in Microsoft Excel, Access, and PowerPoint.
    • Strong project management and organizational skills.
    • Must be results-oriented, self-directed, and have excellent time management skills.
    • Strong interpersonal skills, Customer focused.
    • Able to lead a team and manage multiple projects simultaneously.
    • Strong process improvement skills.

Requisition ID

2021-12736
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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • Twitter BootstrapLibraries
    • RxJSLibraries
    • AngularFrameworks
    • NgRxFrameworks
    • IonicFrameworks
    • DB2Databases
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AxureDesign
    • BalsamiqDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement

Location

Easy commute off of I-88 | Walking distance to variety of cuisine options | LA Fitness in the complex (where you get a major discount) | ample parking

An Insider's view of KeHE Distributors

What’s the vibe like in the office?

KeHE is the perfect blend of hard work and diverse culture while maintaining a vibe that is fun and collaborative. It's not just a group of professionals paid to do the work, but instead everyone is part of a team working towards a common goal.

Moe Khan

Sr. Software Automation Engineer

How do you collaborate with other teams in the company?

As the Manager of UI/UX Design, we work alongside & collaborate daily with engineers, product managers, and KeHE stakeholders to advocate UX & consistency across applications. The most exciting part about working for KeHE, besides the great people, is innovation - leading us to deliver high quality digital solutions transforming the food industry.

Ashley Plumb

User Experience Manager

What are some things you learned at the company?

Engineering isn't just about writing code. Understanding the needs of our users and translating those needs into a better product is a huge part of our day-to-day. Writing clean, performant code is fun and exciting, but if we don't deliver a functional product to our users at the end of the day, none of that matters.

Daniel

Lead Engineer

What are some social events your company does?

This year, the IT department at KeHE held their inaugural hackathon. It gave us the opportunity to collaborate and strengthen friendships in the spirit of friendly competition, as well as work with new and emerging technology. I cannot wait to see what is in store for next year’s hackathon!

Anthony Gacek

Software Engineer

What are KeHE Distributors Perks + Benefits

KeHE Distributors Benefits Overview

We are proud of our comprehensive benefits package - one that protects our employees and their families. Some benefits are provided automatically at no cost. Other benefits are available by choice. The benefits we offer are an important part of our total rewards which includes pay, benefits, and long-term career growth. Unique to being an employee-owned company, our team members are eligible to receive shares in the company through our Employee Stock Ownership Plan. For our tech teams, remote work will continue to be an option.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
-Company-paid STD policy at 60% of weekly earnings -Company-paid LTD at 50% of weekly earnings
Dental Benefits
Vision Benefits
Health Insurance Benefits
3 Medical Options: - BCBS Health Care Plan (Full FSA allowed) - BCBS Health Savings Plan (Limited FSA & HSA allowed) - BCBS Value Plan (Limited FSA & HSA allowed Company pays majority of premium
Life Insurance
Company-paid policy 1.5 x annualized salary.
Wellness Programs
-Virgin Pulse (Opportunity to earn up to $300 incentive yearly. -Marketplace Care Partners -EAP through ComPsych -Free biometric screenings
Mental Health Benefits
-Marketplace Care Partners -EAP through ComPsych
Retirement & Stock Options Benefits
401(K)
Company Equity
What is an ESOP? An ESOP is a retirement plan known as an “employee stock ownership” plan. Under this type of Plan, the Company makes contributions into employees’ accounts.
Performance Bonus
Match charitable contributions
KeHE may match charitable contributions for our "KeHE Cares" partners for special circumstances.
Child Care & Parental Leave Benefits
Child Care Benefits
Through KeHE's Flexible Spending Account option, employees can set aside pre-tax dollars towards child care expenses.
Flexible Work Schedule
For corporate and sales, we offer in-office flex, hybrid, and 100% remote opportunities that are position-specific.
Remote Work Program
A select number of positions in corporate and sales offer the ability to work 100% remote.
Family Medical Leave
In addition to FMLA, KeHE offers an additional 12 weeks of medical leave (unpaid) with supporting medical documentation.
Company sponsored family events
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Parking
Fitness Subsidies
Gym discounts nationwide.
Home Office Stipend for Remote Employees
Monthly earnings of $20-60/mo. for remote positions meant to subsidize cell phone and/or internet coverage.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
We offer $2500 annually for continuing education.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available

Additional Perks + Benefits

Employee Stock Ownership Plan (ESOP)
In addition to the 401(k) Retirement Savings Plan, KeHE also provides you with the opportunity to share in the company’s financial success through an Employee Stock Ownership Plan. KeHE will make contributions on your
behalf to the ESOP. You do not contribute any of your own money.

ESOP Highlights:
• The plan provides eligible employees an opportunity to share in the profitability and growth of KeHE and to earn additional income for retirement.
• The plan provides a stake in the company’s success.
• The ESOP is not directly affected by the ups and downs of the stock market.
• What we do each day and how the company performs directly impacts the ESOP.

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