Director of Account Management

| Remote | Hybrid
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Provi is innovating the 240-billion dollar alcohol industry—do you want to be part of something game-changing? We were a hungry team in 2016 when we started and we’re still a hungry team, living our values—Host, Serve, Deliver and Celebrate—every day. We make sure that as the company grows, our people grow too and we’d love to have you on board.


Frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. But guess what? No one ever meets 100% of the qualifications. Trust your experience and apply! 


As we continue our fast growth, we are looking to add to our Brand Partnership Team. Provi is looking for an Director of Account Management to build and run a team that collaborates with our Supplier Sales team to build and maintain advertiser relationships. This role reports to the VP, Head of Strategic Partnerships. The Director of Account Management will be accountable for spearheading critical eCommerce customer relationships and ensuring Advertiser satisfaction through a high level of service and maintaining high operational standards. As the Director of Account Management at Provi you will oversee the team that acts as the point of contact between Provi and our Advertisers to help solve problems and achieve business goals.


This is a remote position! Open to candidates anywhere in the U.S.

What you'll be doing

  • Educate, engage and encourage advertisers to activate eCommerce campaigns on Provi’s B2B platform
  • Serve as the main point of contact for all post-sale activities including campaign set up, optimization, reporting and performance to achieve advertisers’ KPIs
  • Provide regular reports to advertisers with key recommendations to improve campaign performance and develop strategies to grow existing accounts
  • Participate in cadence calls and quarterly business reviews with advertisers to discuss campaign insights with an analytical, data-driven mindset
  • Develop a deep understanding of Provi’s evolving advertising products
  • Work collaboratively with cross-functional teams including digital content managers to deliver robust platform programming
  • Understand the competitive landscape and make recommendations back into the business on how we can optimize and grow market share
  • Share feedback with product, engineering, marketing, and operations to create the most productive ecosystem for growth.

What we are looking for

  • Education- Bachelor’s Degree (BA or BS) required, preferably in a business discipline. MBA preferred
  • 10+ years of professional experience with 5+ years of experience in a client facing role at a technology or media company
  • Exceptional executional paid search experience; experience in optimizing and developing paid search accounts to hit performance targets is essential
  • Ability to support the Sales Team in developing wider individual channel strategies including year planning, audience development and creative solutions in line with client’s objectives
  • Expert knowledge of measurement capabilities and ability to evaluate and implement opportunities that are of benefit to the client and future search activity
  • Working knowledge of digital attribution approaches used to optimize search campaigns and an understanding of how paid search can integrate with other digital and offline channels
  • Familiarity with CitrusAd platform, Google Suite, Microsoft Excel, Hubspot and/or Salesforce CRM, and Tableau 
  • Strong organizational skills with ability to influence and collaborate across functions
  • Strong managerial experience, including experience developing and mentoring a team
  • Analytical skills to identify opportunities and tell a story internally and externally
  • Passion for digital and the buyer’s online shopping experience
  • Action-oriented self-starter with an “ownership” mindset
  • Specific commercial experience in the spirits, beverages, or consumer products industries would be a plus, but not mandatory
  • Loves the Provi business model and is a true champion of our culture

What you can do at Provi:


Make an impact: Work directly with the management team to help grow the business.

Find your groove and grow: Provi keeps growing and you should too. Expand your skill set, diversify your experience and develop along with us.

Enjoy competitive benefits: Health, Dental, Vision, 401K, Commuter Perks, Long/Short Term Disability, Employee Assistance Program, Generous PTO and ½ day Fridays in the Summer.

Energize at work: We are remote now, but when we can safely return you will work out of our amazing office in River North, enjoying snacks, drinks, happy hours and more!

Be a part of something big: Join a dynamic and innovative team that is working to change a major industry.


Provi is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • Ruby on RailsFrameworks
    • MemcachedDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • Google AnalyticsAnalytics
    • RedashAnalytics
    • DomoAnalytics
    • SnowflakeAnalytics
    • FigmaDesign
    • Pivotal TrackerManagement
    • TrelloManagement
    • HubSpotCRM
    • SalesforceCRM
    • Google HangoutsCollaboration
    • SlackCollaboration
    • AsanaProject Management

Location

Great location and exceptional facilities in the heart of Chicago, steps from great dining and entertainment. Within a few blocks of multiple CTA stops.

An Insider's view of Provi

How does your team reward individual success?

Provi gives me access to brilliant mentors as I work through challenging, real-world data problems each day. My managers have given me a great balance of autonomy and guidance as I continue to sharpen my skills and learn from my coworkers. There is never a dull moment and my projects are always interesting.

Adriana

Engineer

What makes someone successful on your team?

Collaboration within Provi is pretty easy. Since we’re primarily remote, it’s common to message each other on Slack.
Other times when we need to communicate more closely we’ll have a call via Google Meet.

Franco

Engineering Lead

What are Provi Perks + Benefits

Provi Benefits Overview

Our strength comes from the spectacular people who work here and the unique culture we’ve built together.

Culture
Partners with nonprofits
Provi is proud to support Chicago Bond, Brave Space Alliance, and For My Block.
Open door policy
Team based strategic planning
Open office floor plan
Hybrid work model
Summer hours
Flexible work schedule
Remote work program
Diversity
Diversity manifesto
Mean gender pay gap below 10%
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Adoption Assistance
Return-to-work program post parental leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Every team member has paid volunteer hours available to them to support their favorite organizations.
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Pre-Tax Commuter and parking benefits.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Provi provides lunch on Thursdays to those who are in the Chicago or Austin office.
Company-sponsored happy hours
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within

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