Director, Deal Desk

| Chicago

Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world.

We are a portfolio company of Genstar Capital, a leading middle-market private equity firm focused on investments in targeted segments of the software, industrial technology, financial services and healthcare industries. We operate like a start-up tech company but have over $100 million in annual revenue, with more than 3,000 customers, and operate in 70+ countries.

We are guided by our core values of Customer Centricity, Accountability, Bias to Action, Innovation, and Collaboration. These values help us recruit the right talent to join our rapidly expanding team of nearly 700 Spherions around the globe. It is important to us that each and every Spherion is not only eager to challenge themselves and knows how to get work done but is an awesome addition to our company culture.

Sphera is looking for innovative and self-motivated Deal Desk Leader to join our growing Sales Operations team. As the Deal Desk Leader, you will own commercial execution and strategically partner with our Sales organization, offering guidance to drive deal execution, while complying with company policies and procedures.

 

Successful candidates have a passion for navigating complex software and services deal structures, building scalable processes and experience working cross-functionally with Order Management, Finance, Legal, and Executive teams to gain approvals.

 

This role will report to the VP, Strategic Sales Operations and will be key to scaling the sales organization. Responsibilities include:

  • Develop and implement approval processes for commercial pricing including discounting rules
    and nonstandard deal terms with the relevant approver responsibility matrix.

  • Create and enable commercial best practices around deal structures that adhere to
    company policies around Revenue Recognition, Discount and Gross Margin targets.

  • Facilitate deal structuring by developing custom terms and obtaining all subsequent
    approvals.

  • Maintain scalable operations and feedback loop to deal stakeholders to increase contract
    velocity and efficiency.

  • Develop an in-depth understanding of subscription model, service/product offerings and
    recommended contract structures guidance to increase profitability and meet
    strategic KPIs.

  • Analyze historical won deals for trends and insights to recommend best practices to
    cross-functional leadership.

  • Support sales leaders in structuring and execution of the company’s most complex
    opportunities and be the key cross-functional contact for required escalations.

     

    Requirements:

  • 3 years of experience with Enterprise Software Pricing and Deal Execution with 5
    Years of overall Sales Operations experience

  • Deep knowledge of enterprise software pricing trends, ideally with an understanding
    of both SaaS and On-Premise software

  • Ability to develop pricing models and reporting in Microsoft Excel

  • Executive-level presentation skills

  • Salesforce proficiency with a focus on reporting and dashboards

  • High attention to detail

  • Bachelor’s Degree

Sphera is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status and other legally protected characteristics.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • VB.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases

Location

We are located right off of the Randolph/Wabash L stop in the Prudential Plaza with fantastic views of the Lake Michigan & Millennium Park.

An Insider's view of Sphera

What’s the vibe like in the office?

One of my favorite parts of working at Sphera is the relaxed, friendly environment. The people here are just good people. Colleagues, including executives, are friendly and approachable. There’s no drama or cliques and everyone is easy to chit chat with. If you’re a nice person and you like to end everyday knowing you’ve done a good job, you’ll fit

Ellen

Social Marketing Specialist

What does your typical day look like?

Each day I respond to design questions, consult on small self-contained design tasks with small deliverables, collaborate with other teams to ensure internal UX consistency, and make large strides on the main deliverables that will bring Sphera to the forefront of UX excellence in the EHS sector.

Edward

UX Designer

How do your team's ideas influence the company's direction?

We start each new product/significant feature with story mapping. The Product Owner knows what needs to be delivered, but the magic is unlocking our collective creativity in how we deliver it. This is where our teams really shine and drive innovation into our roadmap.

Mike

Chief Product Officer

How do you collaborate with other teams in the company?

Our Team tries to collaborate by aligning on goals and share with the other dev teams to initiate the support from collaborators. We regularly share the summary of our work to create a place where others can easily find this information.

Babitha

Quality Analyst

What are Sphera Perks + Benefits

Sphera Benefits Overview

Sphera colleagues enjoy expansive company benefits that include Medical, Dental, Vision, 401k with a match, Paid Time Off, and much more.

Chicago-based employees enjoy a number of building amenities including free gym membership in the building, shuttle service to and from Union/Ogilvie stations, and plenty of restaurants and bars to chose from. Oh, and amazing views of Lake Michigan, Millennium and Grant Park(s)!

Culture
Volunteer in local community
We have three Sphera community days - Sustainability, Quality & Safety where we go out into our local communities and volunteer for a cause that is aligned with our mission.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our FSA provides the ability for colleagues to contribute up to $2,650 annually to pay for out-of-pocket medical, prescription drug, dental, and vision care expenses.
Disability Insurance
Short-Term and Long-Term disability benefits include 60% coverage with applicable premiums and maximum payouts.
Dental Benefits
Dental coverage includes 100% coverage of the cost of preventative services including oral exams, cleanings, and x-rays with nominal monthly premiums.
Vision Benefits
Vision Benefits include comprehensive coverage for exams, lenses, frames, and contacts.
Health Insurance Benefits
Medical insurance for Sphera employees is provided through Cigna and features multiple plan options depending on individual/family coverage preferences.
Life Insurance
We offer company-paid life insurance with a payout of 1.5x annual salary for non-commission and 2x payout for commission employees. There is supplementary life insurance available as well.
Pet Insurance
Our Pet Insurance plan covers illness or injury as long as they are not pre-existing conditions. There is a nominal monthly cost to the employee.
Wellness Programs
Onsite Gym
We have an onsite gym in our Chicago location with membership at no cost to our employees.
Retirement & Stock Options Benefits
401(K)
Sphera's 401(k) plan includes a number of different retirement strategy options to choose from.
401(K) Matching
Our 401k plan matches 100% up to 3% of employee contributions. In addition, we match .5% up to 6% of an employee's contribution. So if you contribute 6% your match would be 4.5%.
Performance Bonus
There is a wide variety of annual or periodic incentives above and beyond annual salary.
Child Care & Parental Leave Benefits
Family Medical Leave
We offer up to 12 weeks of family medical leave and all benefits are maintained throughout that period.
Vacation & Time Off Benefits
Generous PTO
Our PTO plan includes 18 days of paid time off not including holidays.
Paid Holidays
Our annual schedule includes 9 paid holidays.
Perks & Discounts
Beer on Tap
Casual Dress
We dress for our day at Sphera. Most days you will find colleagues in jeans but may spruce things up a bit if customers or vendors are in town...or if you just feel like it.
Commuter Benefits
We offer discounts for train, bus, and parking!
Company Outings
We actively support our mission through our three annual Community Days where all colleagues become more educated on Sustainability, Safety, and Quality.
Stocked Kitchen
The kitchen at Sphera headquarters is stocked with coffee, soft drinks, beer, wine, snacks, filtered water, and more!
Happy Hours
Happy hours occur at the office or out on the town...it just depends.
Fitness Subsidies
There is a gym in the building and available for all employees at no cost.
Professional Development Benefits
Promote from within
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