Director of Sales Compensation
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Position Overview
Reporting to the Vice President Total Rewards, the Director of Sales Compensation will drive sales incentive compensation plan design, implementation, communication, monitoring and reporting of commission-based compensation plans across the organization globally. The role primarily supports the Field Sales organization and collaborates regularly with the sales operations team and other cross-functional teams (e.g., finance, HR).
Responsibilities
• Lead the annual Sales Incentive Compensation planning and design process. Define the right set of metrics that map to strategic objectives, sales goals, and design all elements of commission plans. This will require close collaboration with the sales leadership team, finance, and sales operations
• Partner with leadership to develop targets and quotas across various business, service, and product lines. Provide direction on establishing and cascading quotas throughout the organization
• Drive administration of sales commissions, ensuring timely and accurate payouts
• Partner with HRIS, IT, and finance to ensure we have the right systems design, data availability and analytics to monitor program effectiveness and report to leadership
• Partner with Finance, Sales, HR and business leaders to ensure sales plans align across the organization, include line-of-sight business metrics, and drive intended focus and behaviors to achieve financial objectives.
• Manage the development and implementation of rewards & recognition programs for a global sales organization
• Provide analytical support regarding ad hoc research and other related variable pay projects as identified by management
• Drive best practices for incentive compensation plan design (pay mix, metrics, weight & mechanics, etc.), implementation, communication and administration; ensuring sales incentive compensation plans alignment with business strategy and organizational goals
• Continuously monitor sales performance against incentive plan metrics to ensure incentive plan effectiveness, efficiencies and accuracy
• Provide regular timely and accurate reporting and analysis on incentive compensation trending, payments and other related items
• Implement compensation plan documents and sales incentive training programs for plan participants
Qualifications
• Bachelors' Degree is required
• Minimum 8+ years of related work experience
• Strong knowledge of sales incentive compensation concepts, sales data tracking systems, processes, and methodologies
• Global sales commission plan design preferred
• Prior experience in software (SaaS) and professional services industries preferred
• Strong organizational & time management skills; proven ability to effectively manage and complete multiple priorities and projects
• Strong attention to detail
• Strong verbal, written and stakeholder management skills to effectively influence and manage expectations with Senior Management and cross-functional teams
• Strong collaboration and teamwork needed to partner with peers on cross-functional initiatives
• Highly developed analytical skills, including ability to understand linkage between roles/plans, assess appropriateness of plans, and recommend new plans as necessary
• Advanced Excel knowledge is a plus
• Ability to define, measure, and plan performance metrics to identify opportunities for improvements and savings, demonstrable ability to use such data to shape, form, and influence best practices in sales incentive compensation plan design
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