As the Director, Sales Operations & Strategy at FourKites you will be responsible for delivering strategic analysis and operational rigor to our Sales team. You will be joining a high-impact, high-performing team that relies heavily on our Sales Operations team to provide clean and insightful data to help drive pipeline, accelerate the sales cycle, and provide guidance to our sales leadership team.

What you’ll be doing:

• Structure and evaluate business problems, design and implement actionable recommendations, and track success metrics
• Lead and improve planning and forecasting processes (long-range and fiscal year modeling, quota and capacity setting, territory carve)
• Lead executive analyses, strategies, and deliverables (e.g., board materials, QBR)
• Drive operational efficiency by leveraging industry best practices and designing process, tool, and dashboard improvements to scale our high-growth business
• Serve as the trusted advisor and sales operations lead to Sales leadership
• Own and revamp end-to-end sales process to increase rep and team productivity (e.g., Outreach/tool implementation, analytics, reporting, documentation)
• Support special projects
• Manage, train, and coach teammates to build processes to scale and drive operational excellence across Sales Operations

About the team:

Our Sales Operations and Sales Enablement teams are comprised of people who get things done: they’re scrappy, smart, and understand that no task is too small or too big. They work efficiently with our Salesforce data, and are able to share their insights with our cross functional teams to make sure our organization is utilizing trends and data to the best of our ability. 

Who you are:

• 6+ years of sales strategy & operations experience (strategy consulting, enterprise SaaS, MBA a plus), 2+ years people management experience
• Strategic, structured thinker: Strong analytical skills and business acumen. Aptitude for framing business questions with data, translating business needs into strategies, and executing tactics and process improvements
• Data expert: Querying and scoping (SQL, Salesforce), analysis and modeling (GSheet), summarizing (pivot tables, charts, slides, written explanation), reporting (dashboards, repositories, Tableau)
• Drive: Ability and passion to analyze, set priorities, and solve complex problems effectively and consistently
• Effective: clear, and concise communication skills, verbal and written. Ability to communicate the right level of information to executives and cross-functional teams at the right cadence
• Results-driven self-starter with the ability to multitask. Strong initiative and ability to work in a self-directed environment with a “can do” attitude and growth mindset
• Proficient in Salesforce and other CRM tools

FourKites is the largest predictive supply chain visibility platform, delivering real-time visibility and predictive analytics for the broadest network of Global 1000 companies and third-party logistics firms. Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance and strengthen end-customer relationships. With a network of more than four million GPS/ELD devices, FourKites covers all modes, including truckload, LTL, ocean, rail, intermodal, last mile and parcel. The platform is optimized for mobile and equipped with market-leading end-to-end security.

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