Director of Sales Operations

| Chicago
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Jellyvision is hiring a Director of Sales Operations

Who we are

We at Jellyvision are the proud parents of ALEX, a platform that saves employees and their employers money by making tricky decisions—like choosing and using employee benefits—less confusing and more enjoyable. The success of ALEX has exceeded our wildest work-related dreams, which is why we need an experienced Director of Sales Operations to help us continue on our journey.

 How you’ll help

We sell a variety of ALEX flavors to a variety of employers, across a variety of channels (direct, and partners of varying kinds), and new, exciting changes to our offerings just keep coming. The behind-the-scenes magic that keeps this sales machine humming is a complicated web of both internal and external tools and tech systems, data infrastructures, sales funnels, and incentive programs. 

As Director of Sales Operations, you’ll be at the helm of structuring and operating the gears of that machine, keeping our systems running smoothly (and efficiently) and creating unprecedented data clarity and accessibility that help to guide the strategic decision making of Revenue leadership, as well as broader Jellyvision decisions. 

What you’ll do

  • Own the tech stack (architecture and integrations) that underlies the Revenue Organization, including operating our current tools such that they are maximized, efficient, and simply constructed, as well as constantly auditing their performance and surveying the market for new options. You will be responsible for negotiating the best pricing and terms available, and keeping our outsourced systems generating measurable ROI. You will work cross-functionally with marketing operations, product marketing, and the sales enablement teams to ensure immersion and optimization with the rest of our tool set. 
  • Define the architecture, collection, and goals of our Revenue data. You will be the arbiter of how we best classify, categorize, and structure our sales data to make it jibe with how we need to look at it financially as well as strategically. You will ensure that other departments who play a hand in creating that data, construct it and drive inputs correctly. 
  • Report and render our data to Revenue and Company Leadership in a way that’s consistent, available, and accurate - this includes tracking and creating visibility into bookings, projections/forecasts, product research needs, and more. 
  • Work with Sales Leadership (this includes Channel and Direct, New and Renewing business) to analyze and propose the optimal patch, quota, forecasting process, incentive structure and rep ratio setup to achieve our sales goals with the least amount of resources, especially helping to define our Rules of Engagement and appropriate attribution between Channel and Direct sales. Then, construct the tracking and alerting systems that allow for these plans to be monitored and compensated against. 
  • Manage a team of sales operations and data analysts.
  • Reports to the CRO.

 

Experience & skills you’ll need

  • 5+ years in revenue, sales, or marketing operations management
  • Proven experience in tech software and tools management, including negotiation and procurement responsibility
  • A data-centric and analytical approach, with experience guiding and interpreting data analysis
  • Strong communication and collaboration skills, someone commonly sought for help or advice
  • Ability to work in an evolving environment, with resiliency to change

 Skills: 

  • Communicates Effectively
  • Decision Quality
  • Drives Results
  • Financial Acumen
  • Manages Complexity
  • Tech Savvy
  • Resourcefulness

Anything else?

Our credo is a simple one: be helpful. And we think we can be most helpful if our workforce is as diverse in thought, perspective, and culture as the people who use our products. We are looking to add amazing people to our team who will bring diversity across many lines, including race, ethnicity, religion, sexual orientation, age, marital status, disability, gender identity, sex, and country of origin.

Jellyvision’s headquarters is in Chicago, and, post-COVID, many of us will be returning to the Chicago offices (by choice, not requirement -- our philosophy is “Flexible First”).  But this position is also eligible for work by a remote employee out of CA, MI, MN, NY, OR, TX, or WI.

Thanks for your interest in Jellyvision!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Our yard is the Chicago River and our porch is the Chicago Skyline - we know, it's awesome.

An Insider's view of Jellyvision

How would you describe the company’s work-life balance?

Jellyvision is a place where I truly feel like leadership wants me to be healthy/happy. They really show me they want you to have a work/life balance. The company does everything they can to avoid unwarranted stress with unlimited PTO, flexible Working From Home, emails reminding me to take care of myself, and ways to get help from my teammates.

Drew

Implementation Manager

What makes someone successful on your team?

The product team is full of self-driven, curious, scrappy individuals. The most successful are the least afraid of jumping into ambiguity and getting creative in overcoming the numerous obstacles thrown at them every day. Their ability to adapt to change quickly while keeping their teams calm, cool, and collected makes the job look easy!

Brynna

Principal Product Manager, New Concepts

What unique initiatives do you have that encourage innovation?

Implementation is a team of ballers, constantly impressing me with new ideas. Our most recent ideas are new classes around Professional Development and a pilot approach to quickly implement customers. These ideas came from folks on the team. When my coworkers have these ideas, my job is to give them the support and resources to run with them.

Alex

VP of Implementation

What are Jellyvision Perks + Benefits

Jellyvision Benefits Overview

We are currently redefining the way we will be returning to an office setting. To ensure the health and safety of our employees, Jellyvision will be working remotely until Summer 2021. Going forward, we will be focused on a “flexible first” approach where office space is available for those who wish to use it.

*5% Match on 401k

*Unlimited PTO

*Remote work stipend

*HSA & FSA Contribution

*14 Weeks Maternity Leave - 6 Weeks Paternity/Non-Gestational

*Gender Transition Assistance

*Education Reimbursement

*Medical, Vision & Dental - Multiple Plans

*Legal Services through RocketLawyer

*Hilarious Slack Channels/Community Engagement Groups

*Membership to the Jellyvision Band - they Rock! (pun intended)

*Weekly yoga and meditation classes

*Free Divvy Membership

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We have an HSA and a transit FSA!
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within
Continuing Education stipend
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