Director, Sales Operations at HealthJoy

| Chicago
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Come for the mission. Stay for the experience.

Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us - even you! Healthcare benefits are complex, underutilized, and a mystery for most users. We’re removing that complexity. 

Our industry-leading technology solution puts a simplified benefits experience in the hands of users, saving them time and money. Since the start of the pandemic, we’ve created a COVID-19 resource center, helped members find testing and care, and made it even simpler to get telemedicine and mental health support to employees. 

HealthJoy experienced explosive growth in 2020: we raised $30M in Series C funding, earned awards for Talent Culture’s Best HR Technology Leaders and Built In Chicago’s Best Places to Work, added 55+ key team members despite going totally remote, and so much more. This year, we continue down that path of high growth and high impact.

Your impact. 
  • Identify and promote strategies that will accelerate growth and improve retention through team alignment
  • Drive operational efficiency by leveraging industry best practices and designing process, tool, and reporting improvements to scale our high-growth business
  • Oversee and optimize our technology stack and train team members on tools, making recommendations on new tools, and facilitating pricing/license discussions with vendors
  • Monitor and drive a high degree of data integrity in Salesforce and other enablement tools, ensuring that we make key business decisions with confidence
  • Develop and lead sales planning and forecasting processes (long-range and fiscal year modeling, quota and capacity setting, territory carve)
  • Build our reporting capabilities and analyze KPIs, identifying opportunities and risks and building strategies that will help us improve
Your experience.
  • 8+ Years of experience in Revenue/Sales Operations in a high growth B2B SaaS business 
  • Proven record of building sales models, forecasts, compensation plans, and territory planning
  • BA/BS/MS
  • Expertise building out and administering enablement tools such as Salesforce, Pardot, Outreach, Gainsight and Insightsquared
  • Strong leader—action oriented and leads from the front
  • Problem solver that seeks truth from complex data sets
  • Intelligent strategist/big-picture thinker that recognizes the opportunity for revenue growth
  • Self-starter that learns quickly and can navigate a fast-paced environment
  • Builder that enjoys implementing streamlined processes
  • Ability to prioritize & multi-task with exceptional time-management skills
  • Able to work with various stakeholders and solve challenges each individual
Our rewards.

Work should be meaningful and rewarding.

HealthJoy offers a robust package of employee perks and benefits, including healthcare benefits (medical, dental and vision, EAP, and telemedicine), flexible PTO plan, 401k+match, parental leave, and HSA contribution match. We also provide our employees with a remote work stipend - to ensure you can work comfortably from home, host virtual-lunch-and-learns, ‘friendship time’ pairings, virtual coffee chats/happy hours, and quarterly team activities.

The best benefit of all? We use our own product. As an employee, you can rely on HealthJoy to feel confident about your own healthcare decisions and get the most out of your unique benefits plan.

HealthJoy is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other basis forbidden under federal, state, or local law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • microservicesLanguages
    • ErlangLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • AWS Frameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • GainsightCMS
    • SalesforceCRM
    • InsightSquaredCRM
    • MailChimpEmail
    • SendGridEmail
    • customer.ioEmail
    • PardotLead Gen
    • ZapierLead Gen

Location

Our "neighborhood" is where our team is! We've been working remote since March and will continue to operate as a remote team until September 2021.

An Insider's view of HealthJoy

What’s the vibe like in the office?

We care deeply about our company's mission. The healthcare industry is complex, and most people won’t dive deep enough to get the most value from their benefits. HealthJoy is here to solve that and change an antiquated industry and we're all playing a role in bringing that into reality. It's exciting and motivating.

Chhay

Director of Technology

How do you collaborate with other teams in the company?

I am constantly challenged and supported by the team and that makes me better at what I do, giving our clients the best of our collective work.

Una

Implementation Manager

How has your career grown since starting at the company?

I came to HealthJoy to lead recruitment for our tech organization. As a DEI champion, I've been able to launch programs for our entire company which have become an important part of our cultural foundation.

Amanda

People Operations

What is your vision for the company?

Our vision is to be America’s best healthcare and benefits guidance platform. We want to build an app where people can come anytime to understand, treat and save on their healthcare and benefits. We want to make the whole experience as simple as possible.

Doug

President and Co-Founder

What projects are you most excited about?

Building a product that has direct impact in people’s life is something that I always wanted to do. HealthJoy has the perfect platform to accomplish that. I am also excited that the leadership team is committed to invest in great people and technology. Those are key enablers to achieve our mission.

Jaime

Software Engineer

What are HealthJoy Perks + Benefits

HealthJoy Benefits Overview

HealthJoy offers a robust package of employee perks and benefits including healthcare benefits, flexible PTO plan, 401k, parental leave, a work from home stipend, telemedicine, Employee Assistance Programs and a generous HSA contribution match.

We also stay connected while working remotely through virtual wellness activities & happy hours, volunteer events in our local communities, lunch and learns, ‘friendship time’ pairings and ‘high five’ Friday’s.

The best benefit of all? We use our own product. As an employee, you can rely on HealthJoy to feel confident about your own healthcare decisions and get the most out of your unique benefits plan.

Culture
Volunteer in local community
Our 2020 events have looked a little different than previous years being virtual. However, we still find ways to support the communities and causes that matter most to our employees.
Partners with Nonprofits
Intracompany committees
Our team is passionate about diversity & inclusion, building a positive company culture, physical & mental wellness and more. Team members are empowered to take ownership and drive change.
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Hiring Practices that Promote Diversity
In addition to being an Equal Opportunity Employer, we welcome applicants who represent a diverse set of interests and life experiences.
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Fitness Subsidies
Home Office Stipend for Remote Employees
HealthJoy offers employees a $250 work from home stipend to help team members create a comfortable and productive environment wherever they are.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
HealthJoy employees lead lunch & learn sessions to help team members learn more about the departments across the company and occasionally throw in fun sessions from our in-house Improv performer.
Cross functional training encouraged
Promote from within
Continuing Education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications
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