Reporting to the VP of Sales, the Director, Sales Operations is responsible for creating and implementing processes, systems, and infrastructure that boosts sales force productivity and efficiency, enabling GTreasury to accelerate growth, increase market share, and meet strategic objectives while ensuring financial and corporate compliance.

Key Duties and Responsibilities:

• Fundamentally, refine and standardize sales processes across the organization to improve operational efficiency, sales productivity, and customer satisfaction.  These processes include, among others, revenue forecasting and pipeline management, recruitment and training, quota analysis, management and compensation, sales application development, partner management, hiring, and training procedures.  Implement tools and systems to support these processes.
• Manage Salesforce.com instance – Own the end-to-end process of tracking the sales funnel and operation metrics, while helping to build, maintain, and improve our training materials, data and reporting with Salesforce.com.
• Drive the transformation of GTreasurys’ salesforce from one that operates like a startup into a highly disciplined, global sales organization known for best practices and methodologies.
• Enhance sales productivity by enabling the team to work smarter by simplifying processes and evaluating new tools while identifying and eliminating process bottlenecks and inconsistencies
• Recruit, train and manage the company’s first BDR (business development representative) team and support them in lead and pipeline generation, and enabling the field team to be more productive.
• Work effectively to manage the sales process and implementation for any/all future M&A integrations, on a global scale.
• Internally, act as the sales organization’s liaison with all other areas of GTreasurys’ business (finance, marketing, legal, IT, client services, etc.) to ensure cooperation and consistency across the organization with key company objectives.
• Serve as the right hand and “master sergeant” to the VP of Sales and ensure that the sales organization is disciplined, efficient, scalable, and has the tools and resources necessary for success.  Manage the day-to-day operations so that the VP of Sales’ time can be spent in the field.

Required Skills & Experience:

• Minimum two years of Sales Operations experience, preferably in software / tech.
• Expert on Salesforce (reporting, dashboards, process builder, workflows, triggers, etc.) and proven experience in implementing sales processes in SFDC. (Salesforce.com Admin certification a plus.)
• Familiarity working with sales technologies such as; Insidesales.com, Marketo, InsightSquared, Tableau a plus.
• Proven experience improving processes within an organization through analysis and proper data management.
• Sales “DNA.” Process oriented but still knows how to sell. Ideally has carried a quota at some time in his/her career and/or managed a team of inside sales reps.
• Goal oriented; track record of setting large goals and achieving them.
• Proven track-record of accurate forecasting, building and effectively putting the appropriate infrastructure in place, and driving growth.
• Both strategic and tactical; proven ability to formulate a high level strategy, then convert into a tactical plan and execute on that plan.
• Strong analytical skills, disciplined attention to detail, highly organized and thorough.
• Technically competent. Able to learn the inner workings of the product, and translate that knowledge into benefits for a customer. Understands how to technically address sales objectives.
• Track record of driving change and removing hurdles in fast growth organizations by working cross-functionally with Marketing, Finance and IT