Keeper Security is seeking a Director of Sales Operations who will be responsible for directing sales system operations and analytic reporting, providing support to the sales department with forecasting, planning, commission plan development and day-to-day operations. These include planning, reporting, sales process optimization, sales training, product training, sales program implementation, and sales administration. He/ She is responsible for the overall productivity and effectiveness of the sales organization. Reporting to the Global Vice President of Software Sales, the Director of Sales Operations also works closely with internal and external stakeholders to ensure the appropriate objectives and priorities are being met.

Responsibilities:

• Leading the sales forecasting, planning, and budgeting process used within the organization. Proactively monitoring and striving to maintain high levels of quality, accuracy, timeliness, of the planning effort.
• Creating and improving processes for sales and marketing to scale with the growth of the business.
• Reporting and performance tracking for all aspects of the sales department across a variety of key performance metrics on a weekly basis. Reporting requires proficiency with Salesforce.com and may require combining data from several systems into a comprehensive set of reports.
• Developing, maintaining and coordinating training programs for team members, sales representatives, and other staff as necessary.
• Sharing the ownership of the RFP and RFI responses, including coordinating the activities associated with completing RFI and RFP proposals. This includes managing the timeline to complete the document and delivering the submission to client.
• Monitoring the accuracy and efficient distribution of sales reports and other intelligence essential to the organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed.
• Managing Commission plans, including developing and administering of plans. Commission plans are evaluated annually to ensure that they are in keeping with the goals of the company. New plans are issued as new staff is hired over the course of the year.
• Strategically and proactively identifying opportunities for sales process improvement. Assisting Management in understanding process bottlenecks and inconsistencies. Facilitating an organization of continuous process improvement.
• Managing Sales Operations team.
• Strategic Planning and directing short-term and long-term sales and support team goals.
• Directing and supporting the consistent implementation of company initiatives

Requirements

• At least five years of experience in Sales Operations with at least three years of management experience.
• Provide strong computer literacy skills, including expertise in Excel, Word and administrator-level proficiency with Salesforce.com.
• Develop and manage a professional staff, including the ability to cultivate a positive team atmosphere in order to drive success, and to multi-task and perform well under pressure and in a heavy-volume environment.
• Give well-developed presentations to various audiences.
• Provide a high degree of accuracy, attention to detail, and creativity. Troubleshoot difficult and complicated situations.
• Demonstrate strong skills in problem solving, process improvement, decision making and multi-tasking.
• Maintain composure in dealing with difficult situations; model positive customer service attitude.
• Provide excellent oral and written communications.
• Demonstrate strong analytical skills.

Education:

• BA/BS degree required, with preference to business or finance.

Benefits

Keeper offers a respected work-life balance and a career you can sink your teeth into. You'll work alongside people with a positive attitude who are empowered to make a difference and collaborate with the smartest people on the planet.

Benefits and job perks make a huge difference. At Keeper, we believe benefits are a meaningful piece of the total value proposition and part of what makes Keeper great!

Health Insurance & Wellness Benefits

• Medical, Dental, Vision

Retirement Planning

• 401(k)

Vacation & Time Off Benefits

• A generous PTO plan that celebrates your commitment and seniority.

Other Perks

• Casual dress, outings, stocked kitchen, regular lunches.