Distribution Manager, Midwest Drivers & Fulfillment

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Farmer’s Fridge is on a mission to make it simple for everyone to eat well. We serve healthy, handcrafted meals and snacks from our growing network of 400+ software-enabled vending machines that we refer to as smart Fridges, and a new direct-to-consumer business. We are striving to change the food system from the ground up – one Fridge or delivery at a time. 

We are a team that cares -– about the business, the impact our product makes, and each other. We are data-driven, innovative, and quick to move on a good idea. We are looking for people who want to collaborate in an entrepreneurial, inclusive culture and have a passion to succeed.

We are looking for a Distribution Manager, responsible for the overall management of the Driver and Fulfillment teams in our remote Midwest markets. You will own hiring, firing, training, and development of salaried and hourly employees in your territory. You’ll create process and product improvements to improve SLAs and metrics across the Distribution and Fulfillment teams, reviewing and auditing metrics to identify areas of improvement.

*This role will require up to 70% travel to various Midwest markets

What You’ll Do:

  • Manage hourly and salaried employees on our Distribution team, including leading hiring, scheduling, development, and 1 on 1s
  • Create communication loops to ensure data is shared among all shifts and teams
  • Lead weekly reviews of metrics and identify gaps and areas for improvement
  • Make data-driven decisions to improve operational efficiency, capacity, etc
  • Iterate on delivery process, including updating SOPs and training and re-training drivers
  • Gather employee feedback to prioritize impactful change
  • Create and implement training initiatives to improve operations
  • Collaborate cross-functionally to align on metrics and create new solutions in our processes
  • Support new market launches
  • Develop weekly goals and audit information to ensure that our products are delivered on time and in full
  • Work to solve fulfillment issues in the field to ensure customer satisfaction

What Your Background May Look Like:

  • 3-5 years of management experience
  • Proven success working cross-functionally
  • Proficient with G Suite and/or Microsoft Office
  • Experience with the following technologies preferred: Zendesk, Asana, Routific, Paycor, Bridge, Salesforce, CMS, Slack

Benefits at Farmer's Fridge:

  • Happier Weekdays - Walking into the facility should fill you with joy, not dread. We're a fun and passionate group, and we don't take ourselves too seriously. Bring your unique self to work, dress comfortably, and always feel free to share your thoughts and opinions. We encourage curiosity and inquiry; there's no hierarchy here when we're all swapping ideas.  
  • During your break - Never run on empty by enjoying daily Farmer’s Fridge meals, challenging a coworker to a game of ping pong, de-stressing by taking a spin on our Nascar arcade game, or spending your break on one of our comfy couches.
  • Innovate & Elevate - We're all teachers and learners. You'll grow, and help grow the company through cross-functional collaboration, open access to leadership, and regular business updates. You have a direct impact on the company’s bottom line. You can also impact your bottom line participating in our 401(k) plan that includes a company match with immediate vesting, and you'll succeed alongside our business with our bonus and equity plans.

#LI-JB1

Farmer’s Fridge is an equal opportunity employer. We are committed to providing equal employment opportunity in all employment practices, including hiring, without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability status, veteran status or any other characteristic protected by federal, state or local law.

 

View our disclosures related to External Agencies and Applicants below: https://www.farmersfridge.com/careerdisclosures

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Location

Located in the Kinzie Industrial Corridor, we’re at the epicenter of the startup community. Find coffee shops, breweries, and inspiration all around.

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