GoHealth
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Early Career Account Representative

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Help improve access to healthcare while securing your financial future. 

As the Medicare market continues to grow with over 10,000 people per day turning 65, we serve as a trusted expert on all things Medicare insurance-related and have access to the nation's best carriers (Humana, Anthem, UnitedHealthcare & more).  Our Early Career Account Representatives field inbound customer calls and conduct outbound sales calls to potential leads to assess their insurance needs. You will also partner with our sales agents to share the necessary information to assist them in finalizing a plan that meetthe customer's needs.

This is where you come in!  Are you ready to grow with us?

Fun facts

  • You will receive paid training with an established career path, and you will report to a team manager with the possibility of internal growth.
  • We compensate by providing base hourly pay plus uncapped monthly bonuses. Average early career rep earnings are $40k to $45k! 

What you’ll be doing

  • Being a talent ambassador by providing an excellent costumer experience for all callers
  • Screening inbound costumer's sales calls and transferring to the appropriate sales team to complete the insurance buying process
  • Conducting outbound calls to potential customers
  • Navigating multiple systems while conducting calls with customers
  • Learning and understanding areas of the Federal Centers for Medicare and Medicare Services (CMS) and State legal standards for the insurance industry

What we look for

  • 1+ years of experience providing excellent customer service (sales and/or retail preferred)
  • 1+ years of experience within a sales goal/metric environment
  • Basic computer proficiency, including the Microsoft Office Suite
  • Examples of achieving team and company performance goals
  • Evening and weekend hours availability
  • High school diploma

Benefits and perks

  • Work remotely
  • Potential to work with our Insurance Advocate, Retention, or Consumer Accounts Team
  • Performance-based incentives
  • Paid time off
  • 401(k) program with company match
  • Medical, dental, vision, and life insurance benefits
  • Flexible spending accounts
  • Professional growth opportunities
  • Generous employee referral bonuses
  • Birthday celebration recognition

Due to the unprecedented nature of COVID-19, GoHealth has decided to protect our current and future employees by managing our business remotely. This is inclusive of interviewing, onboarding, and day-to-day operations. We may return to an office setting once it is safe to do so and follow the guidance of local health authorities and the CDC.  Currently, all employees are working remotely.

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What are GoHealth Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Unconscious bias training is completed by all employees and key leaders.
Diversity manifesto
Diversity employee resource groups
At GoHealth you will find a very interactive Women@GoHealth, WomeninSales, Black Lives Matter ERGs to name a few. We continue to empower employees to create employee resource groups within
Hiring practices that promote diversity
From our gender neutralized job descriptions that encourage women and underrepresented groups to apply,to our interview practices, GoHealth strives to promote diversity when hiring.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
GoHealth provides all employees access to our Employee Assistance Program (EAP) which provides well being and financial assistance. Our open PTO policy is also available for mental health days.
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
We have recently become public and will allow employees to purchase stock during certain times.
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We provide 6 weeks of paid recovery time for new mom's and two weeks of bonding time to all new parents.
Family medical leave
Company sponsored family events
Pre-COVID 19, GoHealth sponsored children's day by celebrating GoHealth families.
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Our employees are encouraged to use our open PTO policy towards volunteering.
Paid holidays
Paid sick days
Employees can use our open PTO policy towards sick leave.
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Pet friendly
Recreational clubs
We have runners groups, volleyball groups and other
Fitness stipend
Home-office stipend for remote employees
All GoHealth employees receive a work from home stipend to improve their WFH environment.
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Access to LinkedIn Learning has been provided to all employees as part of their professional and personal growth.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

In addition to virtual company wide sponsored Health & Wellness Initiatives, employee referral bonuses, open vacation policy, we offer a work from home stipend to all new employees. We know that this pandemic has been difficult and working from home is a change. Every new employee receives access to a Work From Hope stipend to purchase items that will make your work from home experience much more comfortable.

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