Executive Relationship Manager - Acceptance
Discover. A brighter future.
With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description
The Digital Payments Executive Relationship Manager will assist in the development of new and existing partnerships throughout the digital enabler segment. These partners span the digital commerce experience, encompassing functions such as Payment Facilitation, IoT, SaaS, MaaS, and more. This segment bridges the gap between legacy payment experiences and new solution providers that solve critical business issues in verticals such as transportation, transit, micro-mobility, and in-vehicle payments. The role will primarily focus on Tier II and Tier III partner types. As a part of these efforts, the role will also manage projects that require qualification, identify and collaboration of outreach to the vastly growing new players in digital through managing reporting and insights. Other responsibilities include, but are not limited to: driving transaction volume growth and market-share improvement, and ensuring consistent implementation of Discover value-added products.
Responsible for leading the acquiring, business development and client management efforts for our top partners. Serves as the subject matter expert for assigned portfolio. Ensures execution of projects with department wide impact.
Responsibilities
- Serve as the strategic liaison between Discover and assigned enablement partner(s) by maintaining relationships with decision-makers across all divisions of the assigned partner.
- Partner internally and externally to identify, develop and implement new business opportunities.
- Present and execute marketing and promotional initiatives to increase transactions, grow market-share and improve merchant stated awareness, acceptance and product offerings.
- Develop and Implement operational initiatives and ensure full compliance with Discover Network’s Change Release process, compliance and business practices.
- Leverage industry knowledge and experience to identify industry trends and new product offerings, drive sales, accelerate business results, and build and win new acceptance
- Maintain data integrity in Salesforce system.
- Be available to travel 20%-30% of the time, including overnight.
Qualifications You’ll Need
The Basics:
- Bachelor's degree in Business, Marketing, Finance, or related field
- 6+ years of experience in Business Development, Sales, Relationship Management, Strategy, or related field
- In lieu of a degree, 10+ years of experience in Business Development, Sales, Relationship Management, Strategy, or related field
Bonus Points If You Have:
- Master's degree in Business, Marketing, Finance, or related field
- Successful and proactive payments/FinTech industry sales/relationship management experience with focus on payments industry technology
- Experience in developing and executing marketing programs to foster growth in B2B and B2C engagements
- Exceptional relationship management and consultative sales skills and proven experience building deep and influential relationships with key stakeholders, executive level clients and internal business partners.
- Understanding of payments, knowledgeable about the acquiring industry and key business functions: planning, strategy, marketing, finance, operations, etc
- Persuasive acumen and the ability to think “out of the box”
- Passionate about growth and being a change agent throughout all of DGN
- Ability to produce and deliver influential presentations (internal & external)
- Project management, business analysis, interpersonal and communication skills.
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What are you waiting for? Apply today!
The same way we treat our employees is how we treat all applicants – with respect. Discover Financial Services is an equal opportunity employer (EEO is the law). We thrive on diversity & inclusion. You will be treated fairly throughout our recruiting process and without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Discover.