Experienced Consultant, Productivity
Ready to thrive in the next step on your career journey?
West Monroe is currently in search of a high-performance Process Optimization Experienced Consultant with experience implementing process optimization strategies and the entrepreneurial capability to grow and thrive in an expanding Operations Excellence Practice. At West Monroe Partners, you will have the opportunity to own your own career while engaging in high impact projects.
West Monroe's Operations Excellence practice applies practical solutions and proven methods to help our clients:
- Match the right talent with the right processes and tools – and training employees appropriately – to deliver on growing expectations from your customers
- Reduce labor costs to free capital for strategic investments
- Improve quality, delivery, speed to market, and customer experience
- Implement engineered labor standards that maximize efficiency, employee safety, and engagement
Our clients’ change programs range from short strategic engagements to large transformational programs. Project duration ranges from two weeks to six months or even beyond a year. Our client services include lean solutions, productivity blueprints, employee engagement, engineered labor standards, and manager effectiveness blueprints.
Preferred Capabilities:
We are looking for candidates with 1-2 years of experience providing process optimization solutions in support of large-scale process/technology projects and/or other transformational initiatives.
Successful candidates will have experience in or participate in the following types of activities:
- Desire and ability to work towards leading a team of 2-5 other Process Optimization consultants
- Proactive desire to continue to broaden and deepen technical, business, and consulting skills
- Ability to multi-task and work on multiple projects simultaneously
- Expert level in Microsoft Office, particularly in Excel
- Excellent leadership; organizational, verbal, and written communication skills
- Labor Management and Warehouse Management experience
- Process Mapping and Value Stream Mapping experience
Process Optimization Experienced Consultants at West Monroe Partners have three primary responsibilities:
Client Delivery:
- Conduct initial stakeholder analysis and develop recommended change management approach and strategy
- Lead efforts to execute change management recommendations across areas such as Vision/Value Definition, Communication, Leadership Engagement, Organization Alignment and Sustainability
- Ensure the readiness of the client organization(s) for a variety of changes including new technology/processes, mergers/acquisitions, new organization strategy or other change efforts
- Mentor and develop staff on the job and through formal feedback
- Help clients optimize operations through process improvement
- Create standardized operating procedures
- Develop performance expectations & KPIs for management and front-line associates
- Model resource requirements
- Train and coach front line management on the implementation of Lean concepts
Practice Development:
- Participate in and support the national team in development and enhancements to the Process Optimization methodologies, tools and other collateral
- Actively participate in thought leadership activities such as blogs, white papers and other related efforts
- Collaborate with local office leadership to define how to align practice with office strategy and other practices
- Coach and manage other consultants and actively participate in the performance expectation process
- Actively participate in recruiting and retaining top quality consultants
Business Development:
- Participate in meetings, development of proposals and other efforts related to Process Optimization
- Creating work plans, pricing estimates, and risk assessments for opportunities
- Actively build a professional network and affiliate network in the local community
Qualifications:
- Bachelor’s degree in industrial and systems engineering, engineering management, communications, organization behavior, organization development or similar fields.
- 1-2 years of experience providing process optimization solutions in support of large-scale process/technology projects and/or other transformational initiatives.
- Experience in process optimization areas such as communications, training and support, leadership engagement or change network management
- Prior consulting from either a large/strategic consultancy or internal corporate change management group is preferred
- Preference to have experience in developing work plans, project scopes, pricing estimates, and presentations to assist in selling work to clients
- Knowledge of project management methodology background, including schedule, scope, issue and risk management experience
- Demonstrated success within one or more of West Monroe Partners’ core industries including Energy & Utilities, Healthcare, Manufacturing, Insurance, Retail, Consumer Products, Banking and/or Private Equity
- Exceptional written and verbal communication skills
- Ability to travel (60+%)
Ready to get started? Join our team and make an impact.
At West Monroe, our people are our business.
We pride ourselves on bringing a different mindset to consulting—and that takes a different approach: highly collaborative, flexible, and tenacious.
Our people-first culture is core to our identity. It’s something we care about, and something we strive to enrich and preserve. No hierarchies. No siloes. No egos. Just smart ideas, unique perspectives, and the drive to make an impact for our clients.
We also know that the best outcomes for both our people and our clients result from including diverse perspectives at the table. That’s why inclusion & diversity is one of our core values.
Every day our clients rely on us to help them tackle their greatest challenges, by strategically deploying technology through a business-focused and industry-specific lens. We bring together both the right knowledge and the right approach, so that they can capitalize on opportunities and deliver real results. That takes the right team. And that’s where you come in.
West Monroe Partners is an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law. To learn more about inclusion and diversity at West Monroe, visit www.westmonroe.com/inclusion.
