Purpose of Position: As an Account Executive, you will be responsible for selling products and services over the phone, by email, web-based presentations, and face-to-face meetings if needed to existing and potential new customers. You will be managing an existing customer base proactively reaching out to ensure customer satisfaction/retention while prospecting for new business.

Essential Duties and Responsibilities:

• Meet or exceed monthly and quarterly sales targets
• Identify new sales opportunities by understanding customer needs
• Educating customers about our business products and services
• Build strong customer relationships
• Provide customers with monthly order activity reporting identifying areas of improvement
• Respond swiftly to customer complaints and resolve issues to ensure customer satisfaction
• Prepare and submit weekly sales reports to internal team members
• Assist other team members with product or service training 

Knowledge, Skills, and Abilities: 

•  Bachelor's degree in business or related field; or equivalent experience required
• Minimum three years as an Account Executive, or in other sales/customer service role
• Ability to understand customer needs and the negotiation process
• Excellent communication, time management, interpersonal and problem-solving skills along with maintaining a positive attitude amid challenges
• Must be able to prioritize tasks and adapt to change in a fast-paced environment
• Be self-motivated and able to perform with minimal supervision
• Proficient in Microsoft Excel, Word, PowerPoint & Outlook