Head of Sales Enablement at Sprout Social

| Chicago
!Sorry, this job was removed at 11:49 a.m. (CST) on Friday, March 27, 2020

Sprout Social is looking for a highly driven, strategic, and inspiring Sales Enablement leader to lead a team of enablement specialists and shape programs supporting the new hire program, ongoing enablement, and career development of our Sales teams. Our Sales team is on a mission to empower organizations of all sizes to become better marketers, create stronger relationships with their customers, make more informed decisions, and create the world’s most beloved brands.

The ideal candidate is results-driven and collaborative. This individual will partner with Senior Sales Leadership to identify, prioritize, deliver, and measure sales enablement programs designed to meet and exceed specific sales-related goals and targets. They are naturally curious, delegate and manage projects effectively, and seek accountability by linking their programs to key business metrics. They are an effective listener who is able to build trusted relationships. They recognize that a key to success in this role depends on an ability to influence and inspire others to engage and adopt change.

As the leader of Sales Enablement, you are continuously looking for ways to enable the next level of organizational excellence and aspire to see each of your colleagues achieve their goals and career ambitions. You are working directly with various selling segments to enable sales representatives to engage prospects and customers with differentiated, tailored experiences designed to identify, advance, and close sales opportunities. You are also collaborating closely with the Customer Success and EMEA Enablement Teams, Sales Leadership, Product Marketing, Sales Operations, Organizational Development, and Marketing organizations.

The Experience

  • Demonstrated passion for coaching, training, mentoring, and empowering others
  • Proven track record in Sales Enablement in the technology industry (3+ years)
  • Experience managing and developing a team is required
  • Able to easily build authentic relationships and collaborate effectively with teammates
  • Experience defining data-driven strategies and driving successful implementation
  • Ability to inspire and influence teams cross-functionally
  • Strategic thinker with the ability to understand complex issues, apply frameworks to facilitate broader organizational understanding, and efficiently make decisions/ take action (with leadership and cross-functional teams)
  • LMS (Learning Management System) experience is a plus
  • Project management and JIRA (or other project management tool) experience is a plus
  • Change management experience is a plus
  • Experience implementing a Sandler-based sales methodology is a plus

Within 1 month, you will…

  • Complete Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization.
  • Partner with the Vice President of Sales Operations to define key success metrics for your role and how you will measure against them.
  • Get to know and begin to build working relationships with the Sales Enablement team.
  • Start developing relationships with partners across the organization, including Sales Leadership, Product Marketing, Sales Operations, Organizational Development, and Marketing organizations.
  • Become familiar with our sales environment and sales processes.

Within 3 months, you will…

  • Have direct management responsibility of the Sales Enablement Specialist team, start providing mentorship and guidance to the team, and assist them in the execution of their objectives.
  • Develop a point of view on the most effective mechanisms for facilitating enablement, project management, and content management.
  • Effectively prioritize the needs of the business in order of impact and urgency by reviewing the available data and running meetings with department stakeholders.
  • Begin developing and facilitating enablement programs based on highest priority and needs identified – which include but are not limited to: sales methodology, opportunity management, sales messaging and presentations, product readiness, close plans.

Within 6 months, you will…

  • Review monthly metrics to discern the highest potential areas of opportunity for global enablement intervention.
  • Own enablement meetings with the global Sales and Customer Success leaders you support to ensure organizational support and consistency among teams.
  • Conduct field research to develop expertise on global market differences, industry trends, target personas, and Sprout product capabilities.
  • Champion organizational change management to help sales team members adopt and manage through change effectively.
  • Continue to build trusted relationships with Sales, Customer Success, and cross-functional teams that you will be supporting.
  • Continue to expand the library of enablement content and skills training.

Within 12 months, you will…

  • Have complete control over enablement strategy for the Sales teams.
  • Have a clear view of the impact enablement is having on the business.
  • Evolve Sales enablement programs to support continued growth, achievement and capability among the team.
  • Consistently and reliably give and receive feedback with peers.
  • Become a model leader in Sprout's Sales and Sales Operations organization.

Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager.

 

About Sprout Social
Sprout Social powers open communication between individuals, brands and communities through elegant, sophisticated software. We are relentless about solving hard problems for our customers and committed to both customer and team success.

Team Sprout is a group of very talented, smart and passionate people with broad interests and backgrounds. We believe that true employee engagement cannot happen if you can’t bring your whole self to work, so we’re committed to building a diverse team, embracing an inclusive culture and investing in equity across our organization. That dedication is core to Sprout. We want all candidates, particularly those coming from traditionally underrepresented groups in the technology industry, to know they are welcome at Sprout.

We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment and fun. We have built a benefits program to match the strength of our team. This program includes:

  • Insurance and benefit options that are built for both individuals and families, including generous company contributions
  • Progressive benefit programs, like our parental leave program and free Divvy bike memberships
  • High-quality and well-maintained equipment - your computer will never prevent you from doing your best
  • Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
  • Solid programs in some of the staples: transportation, disability and life insurance
  • Wellness initiatives to ensure both health and financial well-being of our team
  • Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
  • Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Sprout Social is proud to be an Equal Opportunity Employer and an Affirmative Action Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [email protected] and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster (2) Sprout Social's Affirmative Action Statement (3) Pay Transparency Statement.

When you apply for employment with Sprout Social, we will process your job applicant data, including your employment and education history, transcript, writing samples, and references as necessary to consider your job application for open positions. For more information about our privacy practices please visit our Privacy Policy. California residents have additional rights and should review the Additional Disclosures for California Residents section in our Privacy Policy.

Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law. We value the things that make us different and want to see how you can make our team better!

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • D3JSLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • HBaseDatabases
    • MySQLDatabases
    • RedisDatabases
    • SalesforceCRM

Location

131 S Dearborn, 7th Floor, Chicago, IL 60603

An Insider's view of Sprout Social

What’s the vibe like in the office?

We are invited to bring our authentic selves to work. The result is a culture without pretense.

Aja Saunders

Receptionist Systems Specialist

What's the biggest problem your team is solving?

The Growth Activation squad is focused on the challenge of retaining trial users and converting them into subscribers. We find solutions by A/B testing our features, using data science for quantitative analysis, using user interviews for qualitative analysis and working with other teams at Sprout on Growth strategies.

Andrew Kos

Senior Software Engineer

How has your career grown since starting at the company?

When I first joined Sprout, I could count the entire Sales team on one hand. Since then, my career has taken a variety of paths, from training and enablement to assisting our Sales team from a strategic perspective as a Solutions Engineer. Thanks to a workplace environment that fosters growth, I’ve been able to advance my career at Sprout.

Jordan Balkin

Solutions Engineer, Sales & Success

How do you empower your team to be more creative?

Instead of turning down ideas that seem unattainable, we encourage our teams to think through how we can solve challenges in unique ways. By testing and experimenting, we create an environment that fosters innovation and promotes creative thinking.

Jamie Gilpin

CMO

What's something quirky about your company?

At the conclusion of our company wide Kickoff party, tubs of McDonalds cheeseburgers mysteriously appear and rain down on us like a blizzard in the Chicago winter. But a good blizzard.

Molly Jones

Senior Employee Experience Manager

What are Sprout Social Perks + Benefits

Sprout Social Benefits Overview

We’re proud to regularly be recognized for software, product and company culture achievements. Our team’s shared belief in Sprout’s mission promotes a culture of openness, empowerment, and fun. We have built a benefits program to match the strength of our team. This program includes:

*Insurance and benefit options that are built for both individuals and families, including generous company contributions
*Progressive benefit programs, like our parental leave program and free Divvy bike memberships
*High-quality and well-maintained equipment - your computer will never prevent you from doing your best
*Beautiful, convenient and state-of-the-art offices in Chicago’s Loop
*Solid programs in some of the staples: transportation, disability, and life insurance
*Wellness initiatives to ensure both health and financial well-being of our team
*Breakfast and lunch options onsite, and more healthy snack options and beverages than you can imagine
*Growing corporate social responsibility program that is driven by the involvement and passion of our team members

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
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