Inside Sales Account Manager

| Chicago
Please send your resume to [email protected]
Apply now

Inside Account Manager

Magnificent Mile, Chicago

Competitive base, $50K OTE

Hours: 10am to 7pm

2018 Glassdoor Top 10 Work Culture and Leadership

2018 Chicago 'Best and Brightest Companies to Work For'

PHMG is the world’s leading audio branding agency, working with more than 32,000 clients in 39 countries and trusted by globally renowned brands such as Audi, Adidas and Coca-Cola. We know our success is all down to our staff, so we we’re committed to making PHMG the best place to work – a commitment that was recognised by our win at the 2017 the Best and Brightest Companies to Work For’ competition.

As we approach our 20th anniversary as a business, we’re continuing to expand one of our fastest growing departments by recruiting a highly driven and ambitious Account Manager to handle the introduction of a new clients’ audio brand. You’ll provide a personalized set-up service for our new American and Canadian clients, liaising with key company contacts and internal and external service providers – working to tight deadlines to ensure the seamless implementation of a the new production.

You’ll display your proven experience in objection handling and negotiation to ensure every new client receives a seamless implementation of their new service. With your creative problem solving skills, innate professionalism and ability to multi-task, will you’ll efficiently process clients and exceed targets at every opportunity.

Responsibilities:

  • Effectively project manage a B2B portfolio of new clients
  • Build a thorough understanding of a new client’s business to develop creative briefing content
  • Work to a series of tight deadlines to develop brand congruent audio content – including all creative scripts, recorded productions – and make all necessary engineering arrangements
  • Establish effective relationships across multi-disciplinary teams located across the globe
  • Deliver world-class customer service to all new clients
  • Ensure all project management updates are updated on our in-house CRM system proficiently

We'd love to hear from you if you have:

  • Experience in a results-driven sales or customer service environment
  • Proven success in project management and managing multiple priorities
  • Experience in objection handling and negotiation
  • Creative problem solving skills with the ability to react professionally at all times
  • Strong organizational skills and high levels of proactivity
  • High levels of motivation and enthusiasm
  • The ability to communicate effectively and efficiently via phone and over email
  • Qualities of ambition, reliability and focus
  • Dedication to being a team player – with real drive and initiative
  • The competitive mind set to work under pressure and meet and exceed set realistic targets
  • Strong business acumen – polished, articulate and comfortable liaising with senior level clients
  • Proficiency in PC office products such as Word, Excel, PowerPoint, and Outlook
  • 1-2 years related agency experience
  • College degree preferred

Perks of working at PHMG:

  • Competitive base salary and commission, with realistic OTE of $50,000
  • Promotion opportunities in one of the company’s fastest growing departments
  • 18 days PTO plus up to 8 federal holidays
  • Medical, dental, vision and life insurance
  • Additional quarterly incentives
  • All-expenses-paid company events at exclusive venues
  • Fundraising for Illinois-based and global charities through the PHMG Foundation
  • Exciting social scene and dynamic atmosphere
  • Creative, spacious offices with breakout areas, in-house bar and spectacular views of Lake Michigan
  • Free gym membership after one year with the company
  • Half-day’s holiday on the morning following your birthday

Company profile:

PHMG blends an exclusive Brand-Sound-Track, creative copy and world-class voice artistry to develop audio brands that represent the distinct identity of each of our individual clients. Each element is entrusted to the industry’s finest composition, writing and voiceover talent, and these inspiring productions replace the beeps or silence traditionally heard on-hold to connect with a captive audience in this vital communicative channel. As a proud member of the ICS, PHMG is committed to delivering a world-class customer service – earning an outstanding overall client satisfaction rate of 98.5%.

Following our successful first year in Chicago, PHMG is a company in hyper-growth mode – and is currently one of the city’s fastest-growing media companies. We’re expanding across North America to increase our 80% share of the market, and were recently named as a national winner of the ‘Best and Brightest Companies to work for’ program alongside the likes of Puma, Verizon and Haribo.

PHMG is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

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Please send your resume to [email protected]
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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InDesignDesign
    • PhotoshopDesign
    • WordpressCMS
    • Microsoft DynamicsCRM
    • LinkedIn Sales ProfessionalLead Gen

Location

Right next to the flagship Apple store, PHMG’s 25th floor offices boast spectacular views of Lake Michigan and the metropolis of Downtown Chicago.

What are PHMG Perks + Benefits

PHMG Benefits Overview

PHMG provides a full benefits package, onsite workout facilities, company sports leagues, commuter benefits, on-site barber and beautician, regular incentives recognising high achievers including but not limited to: dinner at top restaurants in Chicago with our CEO, Cubs game, weekly lunch, cash incentives and trips to places such as Cabo, Vegas and Aruba.

Health Insurance & Wellness Benefits
Disability Insurance
We provide short term and long term disability
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
PHMG also offers 1 week leave after getting married.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
18 - 20 days PTO plus up to 8 federal holidays and an incentive to earn a week off during the Christmas period.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
PHMG has an on-site bar - the Goat tavern and beer fridges with local brews delivered weekly.
Commuter Benefits
PHMG offers pre-tax commuter benefits for all employees via the Ventra travel program - receiving a discount of up to 40% off your commuting.
Company Outings
PHMG has monthly paid team outings for high achievers across all departments with a monthly President's club. In addition we offer company-wide holiday parties twice a year for all employees.
Game Room
Our employees are very competitive and enjoy using our ping pong, foosball and pool tables when they need a break.
Stocked Kitchen
PHMG provides ice cream every Friday with unlimited coffee, tea, soft drinks (and energy drinks!).
Some Meals Provided
PHMG provides lunch for new starters during their training and weekly catered lunch on Fridays for top performers.
Happy Hours
PHMG provides happy hours at local bars.
Recreational Clubs
PHMG currently sponsors soft ball and kickball leagues all year round.
Relocation Assistance
PHMG offers relocation assistance, including home finding, temporary housing, moving costs and travel expenses reimbursement for certain roles.
Fitness Subsidies
PHMG offers free gym membership at the on-site gym upon promotion and also sub-sized gym membership of $15 per month for all employees.
Professional Development Benefits
Job Training & Conferences
PHMG offer a comprehensive training program via our company induction and orientation and also a specialist Sales Academy.

Additional Perks + Benefits

PHMG values employee recognition through our career development program and quarterly awards conferences. We also encourage team collaboration at charity events via the PHMG Foundation including Skydiving, Santa Hustle, Warrior Dash and other team events.

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