Inside Sales- Account Manager - E-Commerce

How would you like to work for a close-knit sales team selling E-Commerce services (like websites, marketing services, and PPC programs) to members of the FTD network of floral shops? Your warm and engaging personality will be used to make friendly calls to our Members within the assigned territory to sell them excellent services to help them increase their revenue and orders. If you have experience in a proactive, goal-oriented and customer focused, consultative, Inside Sales role, you will want to consider this exciting career opportunity at FTD!

The ideal Inside Sales representative for FTD can be a consultative seller and knows how to coordinate resources to solve FTD Member requirements and close business. You listen and engage our Members and can become a product, and market expert as well as to partner with our Field Business Consultants. You are passionate about sales and the FTD Member experience. A quick study with the ability to learn, think on your feet and problem-solve.

What We Expect From You:

• You make outbound calls to FTD Members (35 calls per day)
• You work warm leads (no cold calling)
• Calling on our valued FTD Members (retail florists) to sell E-Commerce services
• You have experience in selling Ecommerce Services and can explain the value to your customers
• You drive sales by developing strong relationships, providing product consultation, exceptional customer service and improve transactions profitability for FTD Members
• You instill members with confidence in FTD and our full range of E-Commerce services
• Provide FTD Members with professional, accurate, and timely guidance
• You grow your assigned territory to meet and exceed set sales targets

What You Will Contribute:

• Prior Inside Sales and Territory Management experience - managing total business
• Knowledge and ability to sell the value offered from a strong E-Commerce presence
• Effectively use email marketing
• Empathize with clients to make sure you understand their situation
• Hunger for success, positive attitude and desire to learn and grow
• Floral industry experience a plus but not required
• Bachelors Degree or equivalent work experience
• Excellent multitasking, negotiating and communication skills
• High volume warm calling experience into a business-to-business environment
• Positive, persistent, self-motivated and a willingness to do what it takes to get the job done

What We Offer:

Support from a strong leader, excellent work environment and team, base salary and commission opportunity, excellent total rewards program and ability to showcase your natural conversational sales ability selling E-Commerce solutions to our members to help them grow their business.