Inside Sales Director, US Commercial (Chicago)
Inside Sales Director, US Commercial
Cisco Meraki knows that technology can connect us, empower us, and drive us. By simplifying powerful technology, we can free passionate people to focus on their mission. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and we are making cloud-managed IT a reality. As part of an entrepreneurial team in this rapidly growing business, you help customize the direction by ensuring our organizational challenges and opportunities are driving towards the best results.
As a Sales Director, you will help lead the execution of our sales plan and you are accountable for driving and achieving strategic goals. You will make our goals real for your team and lay out how they will help us succeed. You connect personally and commit to making work meaningful and fun while leading a team of Managers and Inside Sales Representatives across various geographic territories. You will help build the direction and empower the success of a team responsible for new customer acquisition, existing account management and collaborating with our channel partners to accelerate growth.
As the first Inside Sales Director based in our Chicago office, you will help drive consistency in culture and operational excellence across all local sales teams. As a senior leader, you will represent all sales and non-sales teams and be a liaison to our San Francisco headquarters.
At Meraki, our goal as leaders is to grow and develop brilliant teams. The strength of our team is the foundation of our success. For us, the best team is one that is focused, highly trusted, empowered, inclusive and innovative. A great team will build products that disrupt markets and customer relationships that widen the impact we can have on the world. A great team will also inspire in each of us work that is meaningful and rewarding. You commit to living our leadership principles, create simple paths for people to deliver their best work and make decisions that will prioritize the long-term health of Cisco Meraki.
What you will do:
- Coach and enable your first line managers to grow as leaders and hold them accountable for results (sales achievement and people development).
- Invest in recruiting and growing the best talent, set employees up for a great onboarding experience, and provide candid feedback for continuous development.
- Drive business development, forecast consistently and correctly, and achieve strategic goals by leading your team through a full sales cycle from demand creation to closing.
- Hire, coach, and develop a hungry and passionate team to deliver against our sales goals and drive strong internal and external relationships in service of an extraordinary customer experience and continued rapid growth.
- Set the tone for the organization through your actions and words: Foster a culture of strong achievement, inclusiveness, collaboration, creativity, and accountability while being a champion for your teams’ career development.
- Continuously optimize our sales methodology and share best practices across teams to improve efficiency and focus, enable greater scale, and yield better results.
- Collaborate with Sales Enablement and People Operations to develop and execute individual and group training opportunities, identify development needs, and implement process improvement initiatives.
- Use metrics and data to continually assess both sales performance and talent performance/retention to fully understand underlying drivers and adjust course as necessary.
You are:
- Candid - You communicate broadly and often, providing clear purpose, direction, goals, and measures.
- Career Champion - You invest in your team’s growth and development.
- Disagree, Decide, and Commit - You listen to understand different opinions and allow them to influence the direction.
- Results Driven - You are resilient, optimistic, and passionate about our business results while never compromising customer, partner, and team relationships.
- Trustworthy - You commit to earning our team’s trust everyday through your actions and transparency.
You have:
Minimum Qualifications
- BA/BS or equivalent practical experience
- 4+ years of sales/relationship management experience
- 2+ years of experience in team management or leadership
- Demonstrated organizational and project management capabilities with the ability to manage multiple tasks with shifting priorities and varying deadlines
- A good understanding and interest in networking technology, software, or IT
- Quarterly travel required
Preferred Qualifications
- MBA or master’s degree
- Sales and management experience
- 3+ years of experience leading a team in B2B sales, operations, or a similar environment with a proven track record of overachieving goals
- Proven relationship building skills, tenacity, resilience and interpersonal skills