Why Paro?

Mission:

Our mission is empowering finance and accounting professionals to embrace and succeed in the future of work. We do this by providing freelancers with a platform to grow and manage their book of business, along with tools to predict their future earnings. Our machine-learning algorithms create custom matches between freelancers and businesses who need their support, and the quality of work delivered is unparalleled.

Vision:

We are creating a boundaryless workforce where labor is the analog. Our future of work is optimized at the skill and task level, and makes finding perfect-fit talent as simple as buying a product on Amazon. A mass migration to the freelance economy is already underway, and many leading analysts predict that 50% of the workforce will be freelancing by 2025. By capitalizing on this generational shift, we are disrupting the $150bn antiquated finance and accounting industry. We are backed by Revolution Ventures, Global Founders Capital, FJ Labs, and other leading investors and angels.

Culture:

Collaboration is key to the Paro Home Team. Together, we curate an open environment and encourage constant feedback to create great experiences for our freelancers and guarantee success for our clients. We live and breathe our values and have a whole lot of fun along the way.

What We Do:

We help growing companies gain confidence in their finances. Paro matches businesses with the highest vetted bookkeepers, accountants, financial analysts, and CFOs who provide remote, on-demand, hourly support when clients need it. We only accept 2% of applicants into our highly curated network of experts, so clients know they’re working with the best of the best.

Position Overview:

Paro is seeking a driven Inside Sales Manager who brings an extensive track record of building, scaling, and leading high-performing Sales Development Representative (‘SDR’) teams. Our sales team continues to grow aggressively, and we’re now looking for a rock star to shape our future success by leading our SDR team. Their scope of responsibilities will include hiring, coaching, and managing these individuals. The Inside Sales Manager will also have an impact on Paro’s holistic outbound targeting/prospecting and inbound qualification sales strategies.

The Inside Sales Manager will report directly to Paro’s VP, Sales and regularly collaborate with stakeholders across all departments including sales, product, marketing, and operations.

If you’re passionate about helping businesses accelerate their financial success and have a desire to support sales reps exceed their potential, then we want you to join our team.

Who You Are:

• 5-7 years of B2B sales experience, along with 3-5 years sales management/people leadership experience (Background in financial services, consulting, accounting, and/or bookkeeping is a plus!)
• Authentic coach who can naturally inspire, motivate and respectfully challenge the team. Think fast, hustle, and celebrate successes.
• Think highly quantitatively with a focus on KPIs and reporting
• Demonstrated ability to mentor junior employees and accelerate their growth
• Enjoy the recruiting and onboarding process, particularly as it relates to understanding candidates’ unique personalities, learning styles, goals and setting them up for success
• Deep comfort with outbound selling & coaching reps on outbound selling best practices, including cold calling, email, social, and other inside sales channels
• Self-motivated with an entrepreneurial ambition to get the job done and comfortable with ambiguity and change
• Maintain a professional demeanor complemented by excellent, clear & succinct verbal and written communication skills
• Willing and able to roll up your sleeves and learn the ropes by prospecting and qualifying through Paro’s sales process (during ramp-up period only)

You work hard, but also enjoy a good mid-day laugh, group coffee outing, or attempting a cross-office basketball shot (no prior basketball skills required). You thrive in an open, collaborative environment where consistent feedback and flat hierarchy are valued. You are a team player and look forward to close collaboration with our entire Sales machine.

If you’re: Passionate about helping businesses thrive, driven to grow something amazing, the kind of person who never settles and is always up to try something new, then we want you to join our team.

What You’ll Do:

• Serve on Paro’s Sales Leadership Team
• Focus on hiring, onboarding and retaining SDR sales talent
• Coach and manage Paro’s Sales Development Representatives. Notes on our current SDR structure:

1. Support a mix of both generalist Account Executive pods in a 1:many relationship, as well as Senior Account Executives in a 1:1 capacity
2. Assigned either an inbound qualification or outbound prospecting role focus, based on team needs as well as individual rep skill sets

• Remove roadblocks wherever possible for your team, including optimized sales processes and technical automation
• Ensure SDRs understand their goals, where their performance stands, and how they can improve
• Besides the new Key Performance Indicators (KPIs) you conceptualize and operationalize, you’ll also be responsible for:

1. Outbound meetings set
2. Inbound leads qualified
3. Meeting attendance / qualification rates
4. SDR ramp-up time
5. New business revenue growth from SDR-impacted Accounts
6. New clients added from SDR-impacted Accounts
7. Comfort managing through all types of conversations including, celebrations of wins, holding team members accountable and giving difficult feedback to those who are not meeting expectations

Benefits:

• Competitive salary + stock options + team-based performance incentives
• Fun and challenging environment that propels career growth
• Medical, dental, and vision insurance
• Flexible work from home policy
• Unlimited PTO – we trust you
• Monthly happy hours and team outings
• Catered breakfast on Mondays and Fridays
• Great office location in Gold Coast, steps away from public transportation

Our Values:

At Paro, we pride ourselves on our strong value-oriented culture—which we created together as a team—and look to bring on new team members who also embody these values.

Enjoy the journey

We bring energy to an antiquated and stale industry

We embrace fun

We don’t take ourselves too seriously

Have each other’s backs

We are a team; we win together and lose together

We can handle anything

We feel confident to take risks because we serve as each other’s safety net

We are a community, not just a workplace

Do the right thing

We don’t cut corners; we take a long-term view of success

We deposit in the Karma bank

We are loyal to clients and freelancers

We are transparent and don’t hold ulterior motives

Take Smart Risks

We believe that trying and failing is better than not trying at all

We think creatively about obstacles

We challenge assumptions

We are nimble

Never settle

We invent new ways to do what we do

We want to be comfortably uncomfortable and encourage each other to take on new and more challenging projects

We are each accountable for every team member being their best and push each other and give others permission to push us

Be yourself

We bring our whole selves to work; we're cool with who you are, professional and otherwise!

We recognize that everyone brings something important to the table and that conflict helps us grow

We are sensitive to our differences; we value being yourself while making space for others to be themselves

We are committed to creating a culture of inclusion as we grow