Sales Development Representative
Inside Sales Representative
Narrative Science is the leader in Advanced NLG for the enterprise. Its Quill™ platform, an intelligent system, analyzes data from disparate sources, understands what is interesting and important, then automatically generates perfectly written narratives to convey the right meaning from the data for any intended audience, at machine scale. It excels where data visualizations fall short: it identifies and conveys relevant information in conversational language that people can immediately comprehend, trust and act on.
We are currently seeking a skilled, experienced and energetic Inside Sales Representative (or ISR) to join our sales team.
The Inside Sales Representative is responsible for growing the pipeline through proactive outbound prospecting and inbound lead qualification. This role will act as a bridge between marketing and sales, handling all first contact with new prospects and building relationships by leveraging marketing activities – events, campaigns, email, etc.
Success will be measured by the ISR’s ability to identify key contacts, navigate organizational structures, establish relationships and schedule qualified meetings that result in new opportunities. The ISR will collaborate closely with marketing to create demand generation strategies and tactics, qualify marketing leads through opportunity discovery, and track all prospecting activities before handing-off to account executives.
Responsibilities:
Learn, leverage, and help evolve a demand generation process (research contacts, list building, sending emails, cold calling, and making discovery calls)
Generate meetings by means of proactive outbound prospecting and lead activity management in an effort to qualify and market our solutions to potential customers
Develop a strong pipeline via phone and email communications
Qualify opportunities and schedule meetings from marketing activities - including events, webinars, trade shows, campaigns - for handoff to Account Executives
For all events, handle pre-show appointment setting and post-show follow-up calls, manage lead qualification and appointment activity, successfully communicate NS messaging and solution set
Disseminate opportunities to appropriate Account Executives, educating the AE about the appropriate prospect account details and background
Identify and create new qualified sales-ready leads in target accounts for Account Executives
Research accounts to map out organizational structure and identify key decision makers
Consistent use of sales approach and techniques based on Value Selling principles
Utilize solution selling tactics, ask strong discovery questions, highlight pains for customers that they were not aware even existed
Maintain detailed reporting in Salesforce in addition to evaluating ways to more efficiently utilize Salesforce.com
Maintain accuracy and integrity of information in database - log, track and maintain prospect contact activity and contact and account records
Develop queries and generate necessary reports for management
Requirements:
3+ years of experience selling software-as-a-service (SaaS, Cloud) B2B applications
Experience calling into large enterprise organizations
Passion for technology and possess a high level of integrity
Strong communication, analytic, and listening skills, with a positive and energetic phone presence
Ability to multi-task, prioritize, and manage time effectively
Self-starter & hardworking, with a track record of success and drive for achievement
Ability to identify opportunity qualifications and effectively manage objections to a positive resolution
Team player with ability to work in a high-energy start-up environment
Ability to work independently and as a team to reach goals
Excellent working knowledge of inbound/outbound tele-prospecting methods and tools
Excellent communication and influence skills and the ability to build cross-functional relationships
Bachelor’s Degree