Description

GoHealth has an ambitious mission: to improve the health care system in America. Achieving this mission relies on hiring and developing great people, which is why our team is our top priority. We encourage employees to do their best work through innovation and risk taking. Our environment is fun yet constructive, thanks to leaders whose doors are always open. And most importantly, we’ll never stop investing in you and your career.

Job Description

The Sales Program Director will be responsible for a stand-alone P&L. They will drive success by leading and motivating teams of health insurance sales managers and inside sales agents to drive sales and support growth within our U65 insurance division. In this sales leadership position, the this individual will play a very important role in the success of GoHealth's Chicago sales center.  The ideal individual will be able to execute on sales goals and create a sales driven culture while communicating with company executives and managing operational processes.

 Responsibilities

• Deliver on key metrics (Target Sales, Conversion, Service Level) set forth by executive leadership
• Manage call center P&L and identify areas of improvement and focus
• Drive communication through multiple internal and external channels
• Participate in the planning and on-boarding of new agents
• Coach performance by using reporting tools, product knowledge, and best practice sales strategies
• Partner with support teams to improve call center operations and efficiencies
• Execute sound call center operational practices; including attendance adherence and vacation policies, coaching cadences, and company policies
• Drive compliance through script adherence and maintain a high quality work environment at all times
• Serve as a product knowledge expert for carrier and call center businesses

Qualifications

• Bachelor’s Degree, Associates Degree or related health or Medicare Insurance sales experience
• 7+ years of sales leadership experience, with a preference towards individuals who’ve managed and led a large team of inside sales professionals
• Related Health Insurance or Medicare Insurance sales and sales management experience preferred
• Professional and motivated self-starter who is highly competitive in nature
• Proven sales and management success, with the ability to coach, mentor and motivate staff in leading multiple teams of inside sales agents
• Proficient in the Microsoft Office Suite
• Excellent problem solving and communication skills
• Confident, with a keen eye for business

Additional information

• Open vacation policy
• 401k match program
• Medical, life, dental, and vision benefits
• Flexible spending accounts
• Subsidized gym memberships
• Commuter and transit benefits
• Professional growth opportunities
• Casual dress code
• Generous employee referral bonuses
• GoHealth is an Equal Opportunity Employer