Leadership Development Sales Training Manager

| Chicago

 

Do you love to develop amazing sales teams? Because that's what we do.

 

Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. If you want to take more ownership of your career, then you're ready to be part of Groupon.

 

We know sales is the backbone of business. That's why training and developing our sales teams and leaders is a top priority. They focus on building partnerships with Groupon merchants, and we spend our days showing them how. Plenty of companies offer sales “training,” but Groupon offers professional sales development. Our trainers teach core selling principles in our GroupOnboarding program (GOB) and then accelerate the professional training of our teams in Groupon Sales University.

 

In this role, you will craft, implement, run leadership development strategy and training programs to support Divisional Sales Managers (DSMs) and Regional Sales Directors (RSDs), who lead inside sales teams across the organization. Support will include the development and delivery of sales and sales management-related content through facilitation of large format classroom sessions as well as 1:1 coaching and small group environments. Tactical, strategic, and professional development programs would consist of topics such as DSM process improvement (call block execution, huddle facilitation, and 1:1s) and expansion of leadership competencies (situational leadership, emotional intelligence, and building a bench of future sales leaders). Additionally, you will oversee one direct report who is responsible for the sales mentor program and assists with leadership development content creation.

 

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and passionate about helping local businesses thrive. Does that sound like a phenomenal place to grow your career? Let's get into the details:

 

You’ll spend time on the following:

  • Designing, delivering, and managing sales leader development strategies and training programs

  • Ensuring the curriculum embodies Groupon core values

  • Leading a team towards collaborative goals; including performance management, 1:1 coaching and team development

  • Engaging and consulting with sales leadership teams and HR Business Partners regularly to gain understanding of functional and company objectives, key initiatives, and organizational challenges

  • Acquiring and maintaining a deep understanding of current and future sales organizational needs

  • Contributing to the planning, design, and execution of communication plans to build awareness of sales leadership development curriculum and learning opportunities

  • Developing change management deliverables as needed

  • Taking responsibility for metrics and evaluation of learning solutions to demonstrate and improve effectiveness

  • Ensuring sound instructional design principles and technologies are applied in developing learning solutions

  • Providing input into the sales training organizational systems, processes and policies

  • Fulfilling other sales training, project management, and administrative tasks as needed

 

We’re excited about you if you have:

  • Bachelor’s degree required

  • Minimum 5 years forward-thinking experience in successfully leading a high performing sales team

  • 5-7 years of experience in training, development, learning systems required; experience in learning design or delivery capacity preferred

  • Experience in organization and leadership development

  • Top-notch written, oral, facilitation, presentation and platform communication skills

  • Strong organizational, assessment, problem solving, decision-making and project management skills

  • Ability to coach to any management level and make an impact on both tactical and strategic training topics

  • Desire and skills to create influential training programs, execute on them, and track the impact of each program

  • History of developing strong cross-functional relationships and influencing peers

Groupon provides a global marketplace where people can buy just about anything, anywhere, anytime. We’re enabling real-time commerce across an expanding range of categories including local businesses, travel destinations, consumer products, and live or lively events. At the same time, we are providing advertising options and tools that merchants can use to grow and manage their businesses. Culturally, we believe that great people make great companies and that starting with the customer and working backward moves us forward. Community matters to us on an internal, local and global scale—it’s fundamental to our company’s growth and to the well-being of the world at large. We also value self-awareness, candor, lunch and WiFi. If we match with you, please apply to join us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AccessDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • TeradataDatabases
    • IllustratorDesign
    • PhotoshopDesign
    • BasecampManagement
    • JIRAManagement
    • SalesforceCRM

Location

Our headquarters is nestled alongside the Chicago River in the bustling River North neighborhood, close to both blue and brown line CTA trains.

An Insider's view of Groupon

How would you describe the company’s work-life balance?

Groupon provides an environment where I can strive for maximum work-life effectiveness, room for growth, and there is always something new to do. I enjoy spending lots of time at work because I love what I do; the hours are not burdensome, Groupon fits me. I define success in my own terms & Groupon provides us with the flexibility to be successful.

Milan

Senior Manager of Operations

What kinds of technical challenges do you and your team face?

We are working on arriving at the optimal attribution models across different areas of our business. For example, the attribution of a purchase to a specific experience — a home page feature, an email, a push notification — likely has a different window of time where we can reasonably say a specific purchase is a result of a specific experience.

Kristi

Data Scientist

How has your career grown since starting at the company?

Here at Groupon, what you do matters. I got my start at Groupon as an intern and have had the opportunity in the past (almost) 5 years to build out a global volunteer program that has engaged over 5,000 employees in over 63,000 hours of service supporting the work of close to 650 nonprofit organizations.

Alicia

Program Manager, Employee & Community Engagement

What projects are you most excited about?

Recently, we committed to having 100% of our job descriptions reviewed for gender balance by the end of 2018. Also for 2018, work will continue with our Employee Resource Groups, who play a pivotal part in the attraction and selection of diverse top talent, and themselves can be developed and promoted into company leaders.

Carlos

Head of Diversity Recruitment

What are Groupon Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Recreational Clubs

Additional Perks + Benefits

Fitness benefits. Free office shuttles. Paid parental and family leave. Comprehensive sales training program. Sense of joy. Onsite cafes. Unlimited Routine Time Off (RTO). Flexible spending accounts. Life & AD&D insurance. 401(k). Disability coverage.

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