Lifecycle Development Representative (Entry Level)
ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 145,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use its 850+ integrations including Microsoft, Shopify, Square, Facebook, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM, and E-Commerce Personalization on G2.com and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. If this matches your goals and interests, we hope you consider joining our team!
As one of the fastest-growing SaaS companies, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 145,000 today to millions.
We are looking for an entry level Lifecycle Development Representative (LDR) to join our marketing team. At ActiveCampaign, the LDR team handles inbound leads that come through our live chat and free trial, providing the optimal concierge experience for our prospects and qualifying, passing, and/or closing business where relevant. Our ideal team member will be highly organized, goal-oriented, and a self-starter.
What your day could consist of:
- Actively manage your pipeline of inbound leads with a regular cadence of personalized emails and calls
- Responding to prospects' and customers' questions that come through a variety of channels i.e. live chat, email, and phone
- Identifying and creating new qualified sales opportunities from inbound leads
- Running discovery conversations to understand customer needs and qualify sales opportunities
- Working closely with senior sales teams to ensure seamless transition of leads
- Closing small deals on your own
What we're looking for:
- Applicable internship or sales experience
- Effective communicator and the ability to relate to others
- Willingness to collaborate with internal teams
- Highly coachable and eager to learn and grow in your sales career
- Positive attitude and highly motivated to reach/exceed quota
- An inquisitive nature and a passion for understanding what makes a prospects business successful and/or unsuccessful
- Build upon ActiveCampaign’s goal of creating the best customer experience in the industry as we look for our own platform to improve the customer experience of over one million growing businesses
ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include our comprehensive health and wellness benefits (including no premiums for employees on our HSA plan, tele-health and tele-mental health, and access to the Calm app for mediation), open paid time off, generous 401(k) matching with no vesting, a generous stipend to outfit your remote office, and a focus on career growth including access to personal and professional coaching. We take a proactive approach to diversity and inclusion and offer parental leave, career pathing, and support employees’ ongoing learning and development through Udemy and access to life coaches via Modern Health. We also offer cool swag.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
Our core values:
Start with trust
Make the customer a hero
Cultivate inclusion & diversity
Iterate everything, always
Create WOW
Pursue growth with gratitude
Visit here to learn about perks and benefits at ActiveCampaign and see our values in action.
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