Enova
Chicago, IL
Hybrid

Loan Processor

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Why work for Enova?

We value putting the customer first, and on average, over 90% of our customers are satisfied with the service they received and would recommend our products to a friend. That’s all due to our excellent Customer Service team, but we need your help to make our team even stronger!

With career development opportunities and employee recognition programs, we give you the resources necessary to own your career. The successful candidate will have a genuine enthusiasm for providing a great customer experience, will possess excellent decision making skills, and is someone who is driven to succeed in a fast paced, ever-changing environment.

Are you excited about this opportunity? Read on...

What you’ll do as a Loan Processing Representative:

  • Process submitted loan applications
  • Verify loan applicant information
  • Issue loans according to company guidelines
  • Follow-up on all customer requests via phone and email
  • Apply a professional attitude and image for all internal and external customers
  • Recommend process improvements
  • Provide a high level of service to our customers to ensure they understand the loan process, and to create referrals
  • Apply a professional attitude and image for all internal and external customers
  • Perform other functions as assigned by management

You’re right for this job if you have:

  • High school diploma or GED
  • A stable job history
  • Proven experience succeeding in a metrics-driven environment
  • The ability to speak to prior goals and performance metrics
  • Excellent professional verbal/written communication and interpersonal skills
  • Flexibility and ability to quickly adapt to change
  • Show an unyielding commitment to a team and department through an excellent attendance record
  • Ability to work independently
  • Computer savvy (word processing, data entry, internet, spreadsheets
  • Possess intermediate reading, writing, and arithmetic skills
  • Access to reliable transportation and availability to work evening hours and some weekends

Perks:

  • Wear jeans to work every day? That's right - it is a fun and casual work environment
  • Enjoy free coffee and tea 24/7
  • Grow your career with training and development to reach goals of advancement
  • Enjoy onsite massages to keep you feeling refreshed
  • Attend frequent get-togethers - recognition lunches and team events
  • Partake in a variety of employee discount programs
  • Double your smarts at half the cost with tuition reimbursement
  • Earn points with the employee rewards program by doing good work, trade them in to buy cool stuff!

Shifts available:

Available shifts range between 9:00am - 8:00 pm; most schedules include one weekend day.

Pay and Benefits:

  • Base salary: $14.00 per hour.
  • You will also have the opportunity to earn a performance driven bonus incentive.
  • Full-time, permanent position
  • Perks and benefits start day one!

Job Type: Full-time

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What are Enova Perks + Benefits

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
Pair programming
Open office floor plan
Flexible work schedule
Enova employees are able to leave at 2pm on Fridays between Memorial Day and Labor Day!
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
- B.L.A.C.K @ Enova - HOLA @ Enova - Pride @ Enova - South Asians @ Enova - Women @ Enova - Parents @ Enova
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Enova's team fitness initiatives include Sponsored race teams.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Sabbatical
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
We provide free breakfast on Monday.
Company-sponsored happy hours
Company-wide happy hours are hosted once per month and team's host happy hours at their discretion..
Onsite office parking
We offer employees discounted on-site garage parking.
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Both company-wide and department-specific events.
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Sabbatical program • Recognition programs • Commuting reimbursement • Monthly social events • Discounted gym memberships • Pet insurance

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