Manager, Sales Enablement and Training at Lumere

| Chicago
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At Lumere, we are clinicians, researchers, engineers, analysts, marketers, and strategic thought leaders focused on one mission: helping hospital leaders and physicians deliver the highest quality, most efficient care by uncovering and eliminating unwarranted care variation and unnecessary costs - specifically related to device and drug selection and utilization.

Our vanguard approach? Partnering with health systems to ensure that care delivery choices are always backed by data and guided by evidence, drug and device costs are justified by clinical outcomes, and doctors and hospital leaders have access to the right insights and analytics to make the best care decisions for every patient.

What you will be doing:

The Manager of Sales Enablement and Training is responsible for ensuring every team member has the knowledge, skills, tools, and resources to reach our sales goals. Reporting to the Director of Sales Effectiveness, this role requires a cross-functional collaborator who can build and execute a systematic methodology to equip sales and account management personnel to be poised for success in every interaction with customers and prospects. You will be responsible for building training courses and materials as well as executing a training curriculum for all sales and account management personnel. You will work closely with marketing and solution specialists to ensure the content used by sales and account management personnel are effective and support Lumere’s sales effectiveness model.

You are business-focused, sales-minded, collaborative, entrepreneurial, and able to influence and thrive in our fast-paced environment.

Responsibilities include (but are not limited to):

  • Conduct an inventory of current skills, processes, knowledge, and tools and work with the sales leadership team to leverage strengths and identify areas needing development
  • Manage and reinforce our sales methodology and sales processes such as qualification, prospecting guides, persona messaging to understand and enhance the skills-knowledge, process and tools that are required to increase velocity and conversion rates at each stage in those processes
  • Translate value proposition messaging into actionable phone pitches, email templates, cheat sheets, campaigns, and other tools for specific segments, use-cases, and buyer personas enabling the commercial team to have consistent, effective, engaging sales conversations with prospects and customers at each stage of the sales cycle
  • Own the new hire onboarding process for all Sales new hires, supported by Sales Operations and the Marketing teams; train new and current sales individuals to use tools and resources optimally
  • Implement a continuous improvement program for a comprehensive onboarding and ongoing training program through tactics such as role play and mock sales conversations, and establish measurable success metrics
  • Collaborate with knowledge management point people to manage a centralized repository containing all sales asset materials that meet the needs of the commercial teams

Required Qualifications:

  • 3+ years of experience in sales enablement with a high growth, SaaS, B2B organization
  • Experience with and understanding of high-level B2B SaaS sales, business, and go-to-market strategies with the ability to develop structured plans, actions, and metrics for sales tools and enablement that can be measured during execution
  • You are proficient in Salesforce, Sales Navigator, LinkedIn, sales methodologies (e.g. Challenger Methods, Solution Selling, SPIN Selling, etc.), pursuit planning, document design, and editing tools. Knowledge of Hubspot and prospecting tools a plus
  • Knowledge of sales content distribution systems and sales communication methodologies to recommend strategies for improved adoption and application
  • Self-motivated to independently drive projects to completion, exhibit commitment to goals, and consistently deliver high-quality results
  • A team player that has above-average communication and relationship-building skills
  • An analytical thinker with the ability to digest complex information and discern key insights
  • Detail-oriented with exceptional organizational skills and can effectively manage competing projects with tight deadlines
  • An enthusiastic, positive, and passionate contributor to a great culture
  • Bachelor’s Degree or equivalent experience required, healthcare experience a plus
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Technology we use

  • Engineering
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • D3JSLibraries
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • DjangoFrameworks
    • Vue.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • WordpressCMS
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
    • IntercomEmail

Location

Millennium Park in the summer, Kris Kringle Market in the winter, great restaurant options all year round...our corner of The Loop has it all!

An Insider's view of Lumere

What are some social events your company does?

Lumere sponsors an annual event known as the Bleacher Bash where employees take the afternoon off to cheer on the Chicago Cubs from the outfield bleachers of Wrigley Field. After the game we head to a nearby karaoke bar for a night of singing and team bonding. I've helped with planning and take great pride in contributing to the culture at Lumere.

Zach

Category Advisor

How do you collaborate with other teams in the company?

We collaborate with Product, Research and Data Ops to update our analytics services to handle a specific subset of medical device data. Our Ops teams get the data, our medical research teams teach us how to interpret it, and our product teams hammer out the UI and task breakdown. It’s complicated and interdependent, which makes it satisfying work.

Sydney

Junior Software Engineer

What is your vision for the company?

In addition to helping our customers push the frontiers of evidence-based medicine, we want to be one of the best places in Chicago for technologists to hone their craft. We think the best way to do that is to build a great team that's as excited about advancing our technology as our mission in healthcare.

Will

CTO

What are Lumere Perks + Benefits

Culture
Volunteer in local community
Culinary Care
Friends outside of work
Eat lunch together
Intracompany committees
Affinity Groups, Sports teams, GrassRoots Environmental Group, Book Clubs, Manager Forums, etc.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Available as part of our health insurance plan offerings
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
We offer 4 plans along with Dental and Vision Insurance.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 6 weeks of parental leave for the primary caretaker and also provides 2 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Lumere provides flexible work hours.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
We operate with a flexible PTO accrual plan with increases at 2 and 5 years of service.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Unlimited
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Lunch and learns
We look forward to gathering in the Vault for our monthly town hall.
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available

Additional Perks + Benefits

Health and wellness initiatives: discounted gym membership, in-office yoga and meditation, variety of snack and beverage options, monthly catered lunch, and more! • Competitive compensation package (includes equity • Social events: Books and Brews, game nights, recreational sports leagues, team outings, fireside chats, and volunteer programs • Ongoing professional development and mentorship opportunities • Open and collaborative office environment, standing desks, beer and cold brew on tap, and casual dress

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