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Partner Operations Associate

| Chicago

Passionate about making a difference in the world of cancer genomics?

With the advent of genomic sequencing, we can finally decode and process our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of this data. We're on a mission to connect an entire ecosystem to redefine how genomic data is used in clinical settings.

We are looking for an eager individual who will support key partnerships across our clinical & research workflows. 

In the last month, others in this role have… 

  • Provided support for matters related to the success of their assigned customer base. 
  • Ensured projects are executed to desired specifications, requiring an in-depth understanding of our molecular & clinical data operational pipeline.
  • Orchestrating the on-boarding of a new client, including building & organizing the Kickoff materials.
  • Created deliverables & report cards for partnership metrics & updates.
  • Maintain the source of truth and status of partnerships using tools like Salesforce & JIRA to provide cross-functional transparency. 
  • Made tough priority calls and trade-offs to balance critical client needs with business resources & initiatives.
  • Received an email from a satisfied customer you went above and beyond for.
  • Contributed to the development of marketing and sales enablement collateral.
  • Run training sessions for new team members.
  • Identified areas of process improvement and presented potential solutions & their associated feasibility.
  • Prepared, QA’d and provisioned access for data prior to client delivery. 
  • Created deliverables & report cards for key partnership metrics & updates.
  • Learned something new about cancer research and care.

A good candidate:

  • Is comfortable with and excited about working with customers directly & creating positive experiences.
  • Has a proven track record of setting and achieving high personal standards of performance.
  • Is highly organized and systematic, with superb attention to detail and the ability to prioritize and complete tasks with a high degree of accuracy.
  • Is persistent, resilient, and gritty.
  • Is a powerful & persuasive communicator with a strong ability to motivate and influence others.
  • Has the ability to develop and maintain strong, collaborative relationships; up, down and across.
  • Has superior analytical and problem-solving skills-- comfortable working with & uncovering insights from data.
  • Has a tenacious appetite for success.
  • Has a fundamental need and desire to be helpful.

An ideal candidate also: 

  • Has interaction with current customers who would rave about you.
  • Has worked in the Healthcare industry, in an Operating or Commercial capacity.
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • AWSLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • SQLiteDatabases
    • tableuAnalytics
    • JIRAManagement
    • SalesforceCRM

Location

600 WEST CHICAGO AVENUE, Chicago, IL 60654

An Insider's view of Tempus

What makes someone successful on your team?

We value creativity in ideation, autonomy in execution, and a healthy tendency to always question the status quo.

Ash

Lead Data Scientist

What are Tempus Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Diversity Program
Lunch and learns
Promote from within
Time allotted for learning
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