Rewards Network partners with the world’s most powerful loyalty programs to attract full-price guests to local restaurants. For more than 35 years Rewards Network has helped local restaurants grow their business. 

The Partner Relationship Associate Manager is responsible for managing, technically and operationally complex, strategic Partnerships for large revenue Card Linked Partnerships.

In this role, you will work cross-functionally with our Processing and Operations, Data Science and Customer Support teams to ensure that third party Partner programs are operating at their full potential. This position requires a highly organized, data-driven individual with an attention to detail, business negotiations, and critical thinking skills. Basic knowledge of Card Networks, deals and offers platforms, and payment processing experience is highly preferred.

In this role, you must be a team player, be able to present confidently to senior executives, be dedicated to meeting deliverables on time, skilled at building relationships, effective in cross-functional projects, and be able to learn new technologies quickly.

This role reports to the Director, Partner Development.  

Essential Duties and Responsibilities. What you’ll do:

•Partner Development – Building new and strengthening existing partner relationships and serving as an all-in-one solutions provider to partners and the RN Executive Team.

•Operations– Capture new and best practices from each partner and drive adoption of those practices across all partners.

•Execution– Quarterback new and existing partner product development, lead innovation across all partnerships to create engagement, activity and profitability.

•Iteration– Use data-driven decision making and sound business judgement to test and build the tools and processes needed to serve, retain and grow our most important partner programs, ultimately driving them towards operational efficiency and excellence.

•Influence – Work cross-functionally, and with management, to monitor daily program performance and provide custom reporting of information required by internal teams. Achieve organizational buy-in for new processes and products. 

Qualifications: 

•Relationship builder — you are laser focused on building deep and meaningful relationships and maintain a professional attitude even under stressful situations.

•Relentless – you roll up your sleeves and do whatever it takes to make things successful and can run multiple projects simultaneously.

•Critical & analytical thinking — you enjoy working with numbers to find patterns and insights into the partnerships based on the performance data.

•Problem solver — you can independently translate high-level goals into actionable plans.

•Self-starter — you are scrappy, have a bias towards action and can thrive in a fast-paced, constantly changing work environment.

•Forward Thinking & Process Oriented — you are growth-minded and always thinking of ideas on how to move and improve processes. You respond timely to Internal and external requests.

Knowledge & Experience:

•3 - 5 years of experience in partnerships / business development / account management / marketing operations / sales support or related functional experience (in high-growth or early-stage companies is a plus)

•Proficiency in Excel / PowerPoint / Microsoft office suite

•Experience using Analytic & Reporting Tools such as Google Analytics, Domo or Microstrategy.

•Travel and partner entertaining estimated at 5-15% (once business travel is permitted to resume)

•Bachelor's degree in business or related field, or equivalent combination of education and experience

#LI-JT1

We connect diners to fantastic restaurant experiences by offering unique card-linked offers thanks to our ability to leverage advanced technology and powerful data analytics, while simultaneously providing value to our strategic partners' overall loyalty programs.

We work alongside our restaurant partners every day, sharing in the ebbs and flows of their business while helping them achieve their dreams. We provide marketing and financing that work with their business and are truly pay-for-performance. We help them increase revenue, traffic, and customer engagement. Importantly, our services do not require the merchant to discount or give away their products.

Even more, we enhance our partners' loyalty programs by offering a turn-key, scalable dining rewards program that is right for their business model and leverages their unique brand to help increase the value proposition for their customers.

Finally, we connect our millions of members to our participating restaurants, allowing them to earn the rewards they desire when dining out.

Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.