Partner Success Manager at Clearcover

| Chicago | Remote
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Our Value Proposition:

Clearcover is a venture-backed technology start-up disrupting the trillion dollar legacy insurance market. We’ve focused on building products that create confident, happy customers - and we’re flourishing. We believe in putting our people first, paying them well and working together to solve tough problems. If you’d like a high-growth opportunity with an award-winning company, let’s chat. ­­

What is a Partner Success Manager?  

We are looking for an experienced partner success manager to help us bring Clearcover insurance product solutions to an evolving partner and agency distribution channels.   You’ll have the opportunity to work across each of our functional areas to thoroughly understand our products, sales experience, operational processes and build the strategy to represent them externally. 

There are three areas of responsibility for the partner success manager. 

  • Develop go to market strategy for product enhancements and new states in for our quickly evolving and growing agency channel 
  • Direct our partner and agent communication strategy for product enhancements, technology releases, and other business related communications 
  • Guide the development of agent training materials, including our agent knowledge base

 Primary Responsibilities

  • Agency Development and Training –  Own strategy and continued development of our agent training assets, including the agent resource center
  • Team Development – Lead the development of our training and communications team. 
  • Content Creation - Oversee development and collaboration with Brand, Product, Customer/Agent Advocacy, and Insurance Product teams as we build media assets that meet the needs of multiple channels. 
  • Partner Communications – Lead our partner communication strategy across multiple channels
  • Go to Market Strategy - Partner with our insurance product and marketing teams to build our go to market strategy for product enhancements and new geographic territories. 
  • Cross-Functional Collaboration – Work effectively with members of customer service, brand, compliance, operational teams to effectively support the channel. 
  • Public Relations - Oversight of new partner promotion and public relation announcements, ongoing review of partner/agency approved content, and partner with marketing on partner/agency engagement strategies

What are our must haves?

  • Professional experience in property/casualty insurance in training/development, communications, and go to market strategy
  • You have a proven track record in agency training and development
  • You have lead multiple successful go-to-market launches
  • You have an  innovative approach to something the industry has been doing for decades; you’re not afraid to try something new using data to measure results, and determine strategic next steps.
  • You are highly motivated, goal-oriented, and have the ability to manage details across various projects. Goal crushing is your specialty. 
  • You are a natural problem-solver who can work amidst ambiguity and bring clarity to undefined processes. 
  • You’re fluent working across various insurance distribution channels. 
  • You’re able to build effective relationships, both internally and externally, and can navigate complex relationships.
  • You’re hands-on and a self-starter. You have the ability to lead and drive initiatives with little oversight – the persistence and tenacity to break down barriers while also bringing people together towards a common goal.
  • You’re flexible. You have the ability to work amidst ambiguity and adapt as we grow and expand.
  • You have a growth mindset. You’re driven to improve performance through continued learning.
  • You are data driven. You ask the right questions, and look for key data points to support decisions and performance assessment and communications efforts with our agents and partners. 
  • P&C licensed, CPCU designation, CIC, or similar designations preferred.

But wait, there’s more:

As a people-first company, your health and well-being is a priority at Clearcover. While we do offer medical (and cover the vast majority of the premium), dental, vision (and cover 100% of those premiums) and 401K (we contribute 3% even if you contribute nothing), we’ve curated a stack of perks and benefits that stretch beyond the expected. With over half of our employees remote to the Chicago HQ office, we paved the way for flexible work locations and continue to offer this flexibility. Our people also have access to unlimited vacation, monthly mental health workshops, discounted gym memberships, equity in the company and an annual bonus program. Plus, if Clearcover is available in your state, you could have access to an employee discount on auto-insurance! Excited to learn more? Complete the application below!

Clearcover is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.

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Technology we use

  • Engineering
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases

Location

33 W Monroe, Chicago, IL 60603

What are Clearcover Perks + Benefits

Clearcover Benefits Overview

Clearcover offers a comprehensive benefits package along with a number of perks in an effort to support our employees and their families. We work to align our perks with our core values and empower our employees to balance work and their personal lives.

Culture
Volunteer in local community
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Clearcover covers 100% of the employee's dental benefits.
Vision Benefits
Clearcover covers 100% of the employee's vision benefits.
Health Insurance Benefits
Clearcover's health insurance plan is with United Healthcare with a range of plans including PPO, HDHP and HSA. If you elect an HSA, we cover your out-of-pocket deductible as an HSA contribution.
Life Insurance
Clearcover offers voluntary life insurance.
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Virtual yoga classes offered twice per week!
Mental Health Benefits
Monthly Mental Health Workshops 1:1 Counseling sessions with a LCSW Live, virtual yoga, 3 x week Unlimited vacation Meeting-free Fridays Access to supportive mental health community in Slack
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Clearcover provides employees with a 401(k) contribution of 3% of an employee's annual gross pay.
Company Equity
Performance Bonus
Annual bonus based upon company performance
Child Care & Parental Leave Benefits
Child Care Benefits
Dependent Care FSA allows you to put away pre-tax dollars towards daycare expenses for dependents under the age of 13.
Generous Parental Leave
Clearcover offers parental leave for new parents after birth or adoption of a child. Full-time employees that have been employed for six months are eligible for six weeks of paid Parental Leave.
Flexible Work Schedule
Clearcover has flexible start and end times based upon your position and your team.
Remote Work Program
Our remote work program includes work from home Full-time remote for specific positions, as well as work flexible remote work for most position.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave. Other policies apply to those here less than 12 months.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive 5 paid sick days each year.
Perks & Discounts
Casual Dress
Commuter Benefits
Clearcover's offers Commuter Benefits, employees can save an average of 30 percent off their commute by contributing pre-tax dollars.
Company Outings
Clearcover celebrates company wins by organizing quarterly outings to a variety of places like the Escape Room, Punchbowl Social and Bounce.
Game Room
Clearcover's game room includes a state-of-the-art ping pong table, custom Nerf gun wall and a Pop-a-Shot to let employees enjoy breaks between work.
Stocked Kitchen
We send snack boxes monthly since we are virtual.
Home Office Stipend for Remote Employees
We offer a one-time $250 stipend to set up your work from home office. Use this for anything that will support your work from home arrangement.
Professional Development Benefits
Job Training & Conferences
Clearcover offers a stipend to each employee to invest as they choose in their own professional development.
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available

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