Presales Advisory Solution Consultant, Alliance and Channels at ServiceNow

| Chicago
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ServiceNow is changing the way people work. We are re-imagining and digitalizing the employee experience and democratizing development in a high-performance, growth-mindset culture. Are you looking to unleash your full creativity, innovate, and execute to make an impact every day? Do you cultivate your own growth and are seeking to learn the next and most innovative practices in the field of enterprise, IT and cloud operations management? Then ServiceNow is the place for you!

ServiceNow employees work globally in a fast-paced and innovative environment. We are building a healthy, high-performing company that scales. Our Alliance and Channels Ecosystem team creates a people-first, team-oriented employee experience to help our people reach their fullest potential. We equip employees with the latest research-based tools and training to help fulfill our ultimate mission: to help our partners achieve ultimate success in using, selling, and building on the ServiceNow platform.

About the role:

ServiceNow is seeking an Advisory Solution Consultant to support our National Partners. In this role, you will be expected to provide pre-sales support, partner program guidance, technical product advice, and ongoing communication of the latest ServiceNow solutions and capabilities. You will assist our partners in building practices that deliver exceptional customer outcomes. 

As Senior Advisory Solution Architect, you will:

  • Take a lead role in delivering and managing the technical enablement and pre-sales focus areas for our alliance and channels partners.
  • Help develop and deliver programs that enable our partners to demonstrate the value of the ServiceNow platform.
  • Acquire and expand working knowledge of ServiceNow
  • Create relationships with partners and the senior leadership within those partners within the to understand their go to market strategy and support their client pursuits.
  • Identify and collaborate on business development opportunities for market-differentiated offerings by our partners based on the ServiceNow platform.
  • Promote ServiceNow training tools, sales tools and content, and information resources available to our Partner organizations, including ongoing updates of platform and application advancements.
  • Provide oversight on and ensure successful completion of Partner initiatives and any necessary RFx assistance.
  • Travel for Partner, Customer, and Organizational activities up to 50%

QUALIFICATIONS

  • 5+ years of Solution Consulting experience.
  • Prior experience working with channel partners.
  • Technical and business consulting pre-sales experience.
  • Advanced and current knowledge of web, SaaS, and cloud technologies .
  • Talented at explaining complex topics clearly and concisely; effective at providing practical guidance.
  • Superb problem-solving skills and logical thinking ability
  • Superior verbal and written communication skills, including group facilitation.

Experience that will help you stand out:

  • Experienced in business development.
  • Experience developing on competitive platforms.
  • ServiceNow platform development experience.
  • ServiceNow Certifications.
  • Experience working with Alliance and Channel Partners.
  • Undergraduate degree in Commerce, Computer Science, Engineering or the like very much preferred.

Work Environment
We are a dynamic and rapidly growing software company with a strong sense of dedication to our customers. We work hard but try not to take ourselves too seriously. Our corporate motto is “Humble and Hungry.” ServiceNow is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented professionals in the business. We provide competitive compensation, generous benefits, and a professional, yet relaxed atmosphere.

 

 

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or [email protected] for assistance.

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Technology we use

  • Engineering
  • Product
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Maria DBDatabases
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • PiwikAnalytics
    • Adobe AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ServiceNowManagement

Location

Before COVID, we were in a new building on Lake and Racine in the West Loop. Right now we're physically distanced but trying to stay social connected!

An Insider's view of ServiceNow

What’s the vibe like in the office?

You make decisions every day that help people. My work makes a big difference, and that’s satisfying.

Medha

Senior Application Developer

What projects are you most excited about?

I wanted to work at a growing company. We're focused, customer-centric, and you can't beat the platform.

Olum

Project Manager

What are some things you learned at the company?

Our purpose is empowering. The company's putting a lot into the culture, the employees - they're investing in us.

Marina

Creative Director

What is your vision for the company?

Amazing products that create great employee and customer experiences and make work, work better, is our passion.

CJ

Chief Product Officer

What is your vision for the company?

Taking a long-range view, we've got the spirit of a start-up and the resources to deliver with high quality.

Preetam

Software Engineer

What are ServiceNow Perks + Benefits

ServiceNow Benefits Overview

We make work better for people—including our own. From work environments that help us do our best work, to benefits and a culture that encourage employees to stay healthy, happy, engaged, and growing, we keep our people at the center of everything we do.

Culture
Volunteer in local community
Full-time employees get 20 hours per year to volunteer with the non-profit of their choice.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Starting in 2019
Company Equity
Employee Stock Purchase Plan
Purchase company stock at a 15% discount semi-annually
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Starting in 2019 - 20 weeks for birthing parent, 12 weeks for non-birthing parent
Remote Work Program
Work remotely on occasion as needed.
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Starting in 2019 - 20 hours a year starting in 2019
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
With an in house craft beer geek procuring
Casual Dress
Commuter Benefits
Pre-tax contribution plan for commuter expenses - transit and parking
Company Outings
Site social activities periodically
Free Daily Meals
Free breakfast offered daily
Game Room
Shuffle board, pool table, table games and more!
Stocked Kitchen
Some Meals Provided
Happy Hours
Every Thursday!
Professional Development Benefits
Job Training & Conferences
LinkedIn Learning access, numerous internal training programs, conference attendance options
Tuition Reimbursement
Up to $5,250 reimbursed annually for qualified expenses
Diversity Program
Lunch and learns
Continuing Education stipend
We offer $5000 annualy for continuing education.
Online course subscriptions available
Paid industry certifications
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