Renewal Specialist

| Chicago
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The Renewal Specialist Account Executive will be responsible for managing the relationship, client strategy, and overall value delivered to a set of named accounts and will lead contract renewal conversations through execution. This is a quota bearing role with a high degree of focus on retaining clients, renewing contracts, and identifying where there could be opportunities to grow the relationship with clients.
The role is focused on institution-wide engagement to ensure client renewals and growth by embedding into our client's business process. The Renewal Specialist Account Executive will work closely with client relations and customer service to ensure all needs are met and expectations are exceeded for each specific client.
This role can be based in Syndigo's office in either Chicago, IL or Nashville, TN and is an excellent opportunity for candidates who understand technology and the B2B space & are interested in account management sales. This role requires a bachelors degree, excellent communication & organization skills, and ability to take direction and be self-motivated - recent graduates welcome to apply!
ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Build and maintain institutional relationships through a consultative sales process
  • Negotiate Syndigo contracts, primarily in support of renewals for Syndigo's SaaS offerings
  • Understand the changing business terrain that clients face
  • Diagnose and engage the largest risk segment with named accounts and devise a resolution strategy
  • Manage the renewal and sales process through the attainment of annual revenue goals
  • Develop expertise with Syndigo's solution offerings to align client with appropriate support resources
  • Partners with the team to build and execute upon long-term client engagement plans
  • Navigate Syndigo's solution on behalf of the client, ensuring the appropriate solution is provided to meet a client's problems
  • Educate clients on the benefits of Syndigo's solution through articulation of Syndigo's value proposition


REQUIREMENTS:

  • Bachelor's Degree required
  • B2B sales experience; proven ability to build/maintain relationships with the decision makers
  • Demonstrated record of success in mid-sized environments
  • Strong relationship building and inter-personal skills with the ability and executive poise to interface at all levels of management
  • High degree of comfort with technology
  • Organization and time management skills
  • Solid written and verbal communication skills at all levels; ability to pull together compelling sales presentations and proposals
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Location

We are located in the Board of Trade building which is centrally located in the loop providing easy access to most train lines.

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