Senior Associate Store Operations
Home Chef is building new ways to provide meal solutions that meet a wide variety of customer needs, and shipping locations both online and in store. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.
As the COVID-19 situation continues to escalate in the US and around the world, we are committed to keeping our teams and their families as our greatest priority. To that end, we are making some adjustments to the way we will be doing business in the upcoming weeks.
We are taking all the necessary precautions to keep our employees and customers safe, and would love to have you on our team as we can continue to serve our communities.
Summary of Responsibilities:
The Retail Account Manager is a key member of our Retail team. This role grows Home Chef’s business at the division level. The Sr. Associate, Store Operations is the liaison between retail stores and internal Home Chef teams. This is an exciting opportunity to build relationships and make a huge impact in driving sales growth
Detailed Responsibilities:
- Responsibility Area:
- Develop, manage, and execute sales and product merchandising standards as well as educate the division leaders and Empire teams on new product initiatives
- Execute corporate strategic initiatives at the division level
- Ensure store marketing and promotions are set up for success
- Tailor merchandising objectives to fit the unique features of the retail division
- Responsibility Area:
- Grow key relationships with the division
- Answer all inbound communications from division merchandisers within 1 business days, conduct quarterly meetings with each division
- Build and manage relationships within 19 Kroger owned divisions
- Establish a feedback loop for insights from divisions to larger Home Chef team, allowing for continued optimization
- Train deli merchandisers to effectively market and sell Home Chef products
- Responsibility Area:
- Interpret sales results, identify and troubleshoot issues within divisions
- Identify and develop opportunities for growth within divisions through data-driven analysis, leveraging consumer insights and operational capabilities
- Coordinate and execute strategic initiatives
- Speak to sales trends with in stores and implement solutions
Qualifications: The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.
- 3-5 years of experience in a rigorous fast-paced work environment – CPG, sales analytics, category analytics, consulting, finance, etc.
- Professional communication and relationship building skills
- Previous experience in a corporate retail setting preferred
- Previous experience with fresh/perishable products preferred
- Previous sales, marketing, or account management experience preferred (15+ accounts)
- Analytical and problem-solving skills
- Ability to use Excel and Google Sheets to conduct analytics, such as pivot tables and V-lookups
- Independent self-starter, driven to find solutions without significant oversight
- Interest in the food and/or e-commerce spaces
- Completion of 4-year degree.
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Perks/Benefits:
- Comprehensive Medical, Dental, and Vision Insurance – benefits start the 1st day of the month following your start date
- Company paid Life Insurance, Short Term Disability and Long Term Disability
- 401k Employer match - 50% on the $1, up to 6% of the employee's earnings
- We offer flexible spending accounts (FSA) for qualified Medical, Dependent Care, Parking, or Transit expenses
- Flexible paid time off (PTO) policy, plus sick days
- Generous Parental Leave
- Great Work/Life Balance – We value and support each individual team member
- Quarterly company-wide “Town Hall” meetings
- Ongoing professional development opportunities by level and function
- Your choice of Windows or Mac laptop, plus an extra screen
- Onsite gym
- Weekly Fooda credit
- Newly renovated office in the historic Old Main Post Office which is located close to multiple Metra and CTA options
- Employee discounts through Perkspot
- Discounts on Home Chef meal kits and at Kroger stores
- Casual dress in a fun, friendly and collaborative work environment
Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!
Home Chef is an equal opportunity employer.
To view the California Applicant Notice click here