Sales Administrator

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Want to help make the world a safer, more sustainable and more creative place? It may sound like a lofty goal, but that’s exactly what we’re doing at Black Spectacles. Our platform attracts architects around the world who want to push the limits of their industry. Our content — which includes podcasts, design tutorials and exam prep — helps architects keep pace with emerging technologies and software so they can do their best work.

Black Spectacles is a Great Place to Work-Certified™ company and ranked #11 in Education on the INC. 5000 America’s Fastest Growing Company List in 2019. To keep that momentum going strong, we’re expanding our team of enthusiastic go-getters. We’re on the hunt for a Sales Administrator to provide clerical support for our sales representatives, ensuring impeccable, all-around customer service.

In this role, you will:

  • Process orders via email or phone
  • Check data accuracy in orders and invoices
  • Contact clients to obtain missing information or answer queries
  • Liaise with other departments internally as well as external stakeholders to resolve issues
  • Maintain and update sales and customer records
  • Develop monthly sales reports
  • Communicate important feedback from customers internally
  • Ensure sales targets are met and report any deviations
  • Stay up-to-date with new products and features

    Requirements

    • Proven work experience as a Sales administrator or Sales support agent
    • Hands on experience with CRM software and MS Office (MS Excel in particular)
    • Understanding of sales performance metrics
    • Excellent organizational and multitasking skills
    • A team player with high level of dedication
    • Ability to work under strict deadlines

    Nice to have:

    • Certification in Marketing, Sales or relevant field is a plus

    Benefits

    • Unlimited Vacation
    • Blue Cross Blue Shield health, dental, vision, short-term / long-term disability and life insurance.
    • Flexible Savings Accounts and Health Savings Accounts
    • 401k with Employer match
    • Profit sharing program
    • Employee referral program
    • Free weekly team lunch
    • Commuter pre-tax program
    • Frequent team events & quarterly social gatherings
    • Work out of the inspiring 1871 space, access to events and mentors

    Black Spectacles is an equal opportunity employer.

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    Location

    Stemming from the Covid-19 pandemic, we noticed our employees were enjoying the perks of a work-from-wherever lifestyle and that they appreciated the work-life balance that comes with that. Because of this, we have transitioned to a fully remote workforce! Our pets are our new Office Managers.

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