Sales Development Representative (SDR)
OneSpan is looking for a Sales Development Representative (SDR) to join our MARKETING team in Chicago. The Sales and Market Development Reps qualify marketing-generated demand, which is demonstrated by engagement with marketing campaigns, specific actions by prospects, or meeting the scoring threshold set by a marketing automation platform (MAP).
Our Sales and Market Development Reps collaborate to deliver a great experience to customers and prospects around the globe. OneSpan is revolutionizing the digital experience for customers of banks and other financial institutions by making digital banking more accessible, secure, easy, and valuable. OneSpan’s Trusted Identity Platform is transforming how banks deliver digital services to remote customers throughout the customer journey. OneSpan sells to some of the largest most innovative banks including 60 of the largest 100 global banks.
Job Duties and Responsibilities:
Sales and Market Development Reps will partner closely with marketing lead generation teams, product marketing, and sales account executives to deliver a steady flow of qualified sales opportunities that will contribute to the sales pipeline. The Sales and Market Development Reps is accountable for meeting daily activity and engagement metrics along with achieving assigned monthly and quarterly quotas. Sales and Market Development Reps will receive extensive solution, technical, and sales training with an emphasis on strategic selling and a focus on maximizing the customer experience. This position is a great way for motivated individuals to enter the rapidly growing software sales & marketing arena.
More specifically:
- Identify potential new revenue projects to feed the sales pipeline by actively reaching out to Marketing generated leads (MQLs) over phone, email, social, and other channels
- Qualify the generated MQLs into early stage revenue opportunities (SQLs)
- Closely collaborate and coordinate market development efforts with the Sales department
- Create and execute telemarketing scripts
- Enhance CRM data quality and completeness by logging all prospect interactions in Salesforce.
- Measure, analyze & report on Sales and Market Development Reps activities & campaign results
- Use established criteria to qualify opportunities before passing them to inside reps, field reps, or channel partners
- Pursue meaningful and productive conversations with individuals representing identified buyer personas
Requirements:
- BA/BS degree or equivalent sales related experience
- Extensive experience with Salesforce
- Inside Sales and/or customer success experience
- Experience or knowledge in anti-fraud or e-signature is
- Strong skills in qualifying prospects
- Prior experience in the IT sector and/or B2B environment
- Prior call center experience is required
- Excellent time management, organizational and multi-tasking skills
- Excellent written and verbal communication skills
- Fluent in English and at least 1 other language, preferably German, Dutch, French, Italian, Spanish and/or Portuguese
- Demonstrated ability to work in a fast-paced, collaborative environment
Preferred Qualifications
- Skilled at active listening to assess prospect needs and opportunities
- Ability to articulate a strong value proposition
- Able to swiftly switch between different tasks
- Able to function in a team as well as prioritize/execute tasks independently
- Open to change and willing to learn and test new tactics
L1-JD1