Sales Development Representative
We are dscout. At our core, we are People Nerds. We empower our customers to meet the people who matter to them in the moments that matter most. Customer-obsessed companies and agencies like Salesforce, Sonos, Groupon, and Best Buy use dscout to build better products and services because of people like you. We are building a smart and driven team, and we would love for you to join us.
We are looking for a Sales Development Representative to join a new unit on the Sales Team. You will work with some of the most innovative companies in the world, equipping them with the experience research solution they need to become more customer-centric. You thrive in prospecting and earning people’s time and attention by clearly communicating value. You love to uncover business pains and set Account Executives up to conduct effective and tailored demonstrations. You are humble enough to be receptive to coaching, training, and feedback from peers.
This role may provide opportunities for multiple career paths, such as continuing as an individual contributor and moving into an Account Executive or Account Management role or moving into management and leading a growing New Business Development team. If you are excited about the opportunity to champion modern experience research solutions with large, innovative prospects, we would love to hear from you!
What you will do (let’s call them Responsibilities):
- Generate new business through outbound prospecting (phone, email, social media and other channels)
- Qualify leads and advance them to the next stage in the sales process
- Field leads from inbound marketing efforts
- Prioritize leads, research prospects, and position relevant product features and services to prospects in order to fulfill their business needs
- Research accounts in order to overcome objections that ultimately generate quality opportunities for the account executive team
- Collaborate with account executives and the marketing department to create a positive experience for prospects and develop effective strategies to penetrate existing and new markets
- Run discovery calls to identify customer requirements and expectations in order to make tailored recommendations
- Manage follow-ups with calls-to-action to build a sales pipeline
- Exceed activity and pipeline goals on a monthly basis
- Routinely provide feedback to sales and marketing to calibrate on lead quality and conversions
- Develop a deep understanding of the industry and dscout use-cases that serve our customers.
What you need to have (we can call them Desired Skills and Background):
- 1-2 years in a client-facing role
- Excellent organization, prioritization, and communication skills
- Able to work independently in an entrepreneurial environment; adaptive to change
- Track record of exceeding goals based on defined KPIs
- A passion for building new business
- Willingness to work in a collaborative work environment
- Highly motivated, disciplined, and reliable
- Intellectually curious and always willing to learn and continuously improve
What is nice to have (let’s call them Additional Skills):
- Software as a Service (SaaS) experience preferred
- 4 year bachelor’s degree or equivalent work experience
- Experience working in Salesforce, Outreach, Pipedrive or other sales management software
Note: As a result of COVID-19, the dscout team has decided to work remotely for the time being. However, we are now interviewing, hiring, and onboarding remotely for all open roles! While our office is temporarily open for teammates who feel comfortable coming in, no current or future employees will be required to come back into our office until (at least) July of 2021.
What will you get?
Here at dscout, we are a team of passionate research, sales, technical, marketing, design, success, and operations professionals. We are driven by the power of research—how in-context insights from real people can build products and services that are more people-centric. We value learning, sharing, and building. We deeply value being a diverse and inclusive team and company, and we are looking for team members who align with that belief. We are proud of what dscout is today and we are excited to build our future with you.
In addition to joining a smart and passionate team, you will get:
- A strong compensation package with bonus structure. Your success is tied to company success. We are all in this together.
- An incredible set of core benefits as well as a 401k with match, solid PTO policy, and generous company holidays. We are committed to supporting our team.
- Exposure to the inner workings of a growing company, including open, transparent communication within our team. You will know what is happening and why it matters.
- An education stipend. We are committed to helping build your future.
- A beautiful workspace along the Chicago Riverwalk, that is temporarily open for teammates who feel comfortable coming in and working from there. Read more about our new office space here!
dscout is an equal opportunity employer that values diversity. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law.