Sales Development Representative

| Chicago | Hybrid
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About the Role

You want to be an integral part of a great success story and have fun doing it. You are results oriented and strive to be the best at what you do. And, you want to be surrounded by like-minded people that challenge and support you. 

The Sales Development team works hand-in-hand with marketing and field sales to deliver a world-class customer experience. The SDR will initiate contact with Enterprise-level prospects, and qualify opportunities for Account Executives. To be successful, candidates must be tenacious with a tremendous work ethic with a Hunter sales mentality. You will qualify inbound leads, prospect key accounts and be aligned to a geographic territory for follow-up on general inquiries. As a driver of annual SaaS subscriptions, you will be responsible for following up on leads and guiding the customer conversation. This experience will be a great platform for a Sales Development Representative to: learn the space/industry; work in an innovative, high growth, fast-paced environment; and advance his/her career.

Responsibilities

  • Ability to make 75 phone calls per day
  • Ability to qualify 12 opportunities per month
  • Meet activity metrics and sales goals on a daily/weekly/monthly basis
  • Provide baseline research within targeted accounts to identify key contacts and critical account information prior to prospecting call
  • Proactively stay on-top of company product along with competitor product and market knowledge via website, online webinars, and marketing information
  • Ability to handle objections and pivot the conversation with tact and professionalism
  • Target Fortune 1000, North American Shippers and Third Party Logistics Providers
  • Ability to communicate with Sr Level Executives such as C/VP/Director levels within these organizations (e.g. VP of Supply Chain)
  • Participate in regular meetings with manager and team to execute initiatives effectively
  • Input and maintain account CRM (Salesforce.com) data effectively and efficiently

Requirements

  • High-reaching, results-driven personality. Regardless of the challenge, you want to be first
  • Minimum of 1 Year Inside Sales/SDR Experience in Enterprise Software sales
  • Self-starter with consistent record of goals overachievement
  • Positive energy, curiosity, perseverance, and strong problem-solving skills
  • Experience selling support and/or subscription services in the technology industry
  • Strong communication skills including setting goals and objectives
  • Excellent writing skills, both to customers and internal staff
  • Knowledge of or experience working in Logistics/3PL a plus
  • High call courage and ability to build rapport quickly with new contacts
  • Individuals must have a high business acumen in order to navigate large corporate structures
  • Coachable, adaptable, intellectually curious and achievement-driven
  • High confidence in their abilities with an insatiable appetite to further learn and grow
  • Bachelor Degree required

FourKites is the fastest-growing predictive supply chain platform, backed by top-tier VC firms in Silicon Valley, Boston and Chicago, delivering real-time visibility and execution for Fortune 500 companies and third-party logistics firms. Using a proprietary algorithm to calculate shipment arrival times, FourKites enables customers to lower operating costs, improve on-time performance, and strengthen end-customer relationships. With a network of more than four million GPS/ELD devices, FourKites covers all modes including ocean, rail, parcel and over-the-road. The platform is optimized for mobile and equipped with market-leading end-to-end security. We look for smart, agile, creative team players who are ready to roll up their sleeves and deliver for our customers.

**If you cannot successfully complete the application process through the FourKites website because of the education field, please send your resume and a brief message to [email protected]

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • AzureFrameworks
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • SalesforceCRM

Location

110 North Upper Wacker Drive, Chicago, IL 60606

An Insider's view of FourKites

How does your team reward individual success?

We find that getting to know what motivates a team member allows us to give more valuable and appreciated rewards and recognition. It could be a team meeting shout out for a job well done, a gift card through our wish list program, an exciting new project that allows the employee to work with new teams or departments or even a spot bonus.

Amanda

Director, Talent & Development, Talent Acquisitions

What projects are you most excited about?

I had the privilege of being involved in the development of Appointment Manager and providing feedback when it was just a "simple" calendar designed to assist our customers in organizing appointments based on real-time ETAs. The utilization of this tool yields significant time savings, making it an undeniable favorite of mine.

Kayla

Customer Enablement Manager

How has your career grown since starting at the company?

From day one, I have been encouraged to explore my professional interests. I had only been an individual contributor in previous roles but was interested in people management – here, I have had the opportunity to grow into a manager role and the company has sponsored my participation in leadership programs to support my professional development.

Helen

Manager of Professional Services

How do you empower your team to be more creative?

The design team goes beyond being creative. We are strategic thinkers who execute scalable and sustainable product user experiences for our customers. Empathy is at the core of our design and more importantly, the entire FourKites company. I always encourage my team to think through our customer's lens in order to be the most impactful.

James

VP of Global User Experience

What are FourKites Perks + Benefits

FourKites Benefits Overview

We provide an elite tier of benefits and wellness programs, have a bias for promoting within, and an array of global culture & connection programs and committees, such as DEI Employee Councils, FourKites Pride, and FourKites Women's groups.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Wellness days
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Adoption Assistance
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks

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