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Sales Development Representative

Position at Community Brands


Community Brands is a software company that helps organizations achieve social good. Through our technology, we assist more than 100,000 associations, nonprofits, K-12 schools, faith-based organizations, and partners grow stronger and achieve their missions. Like our clients, our nearly 2,800 employees strive to improve the world in which they live, and we believe that technology plays an important role in that. We are techies and volunteers who dream big and are motivated by more than just a cool job (though that’s a great perk). The Community Brands culture is one where employees can pursue this passion as part of their profession, and we’re looking for great employees to join us!  

A Day in the Life 
As a GiveSmart SDR, you are the first step in helping our nonprofit partners make the transition to mobile fundraising. In your conversations, you’ll engage with nonprofit organizations to get a better understanding of their mission, goals, challenges, and needs. You will work closely with your manager and teammates to develop your own unique sales style that leverages your personality with expert sales skills and strategies. Our goal is to understand what our partners’ fundraising goals are and help them see how GiveSmart can help achieve them. 

In this role you’ll  

  • Schedule qualified demos from your own outbound research for the outside sales reps 
  • Make 50-100 cold calls on a daily basis to build and manage lead development pipeline 
  • Proactively call prospects in target markets on a daily basis 
  • Answer sales emails and qualify new leads over the phone 
  • Manage data for new and prospective clients in our CRM, ensuring all communications are logged, information is accurate and documents are attached 
  • Build prospective client lists for our target markets 
  • Assist Sales Manager with specific sales projects in a timely, and detail orientated, manner 
  • Learn and demonstrate a fundamental understanding of our services and technology platform and be able to clearly articulate the advantages over competitors 
  • Contribute to every component of the critical functions associated with fulfilling the sales cycle (forecasting, reporting, customer database maintenance, communications etc.) 
  • Work a specific number of black-tie and gala events in order to understand our specific industry 

We’re looking for someone who brings  

  • Excellent communication skills, both written and oral
  • An ability to manage multiple relationships well 
  • An attention to detail  with great organization skills 
  • Contagious positivity 
  • An aggressive, competitive and committed attitude 
  • Self motivation with a desire to be successful 
  • Effective time management skills 
  • A see it, say it, fix it attitude 

We’ll see it as a bonus if you also bring 

  • 1-2 years telemarketing and/or inside sales experience is a plus 
  • A proven track record of successful prospect engagement 
  • Nonprofit experience (either working for or volunteering) 
  • Experience selling in the tech industry

Good People, Doing Good Things:
Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us. And, we look forward to you being part of our story!  

  • Unlimited Planned Paid Time Off 
  • Generous Sick Leave 
  • Casual Environment  
  • Purpose Driven Culture 
  • Work-life balance  
  • Passionate about Community Involvement 
  • Company Paid Parental Leave  
  • Company Paid Short Term Disability 
  • Remote Flexibility 


Equal Opportunity Employer: Minorities, Women, Veterans, Disabilities  

Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • MySQLDatabases
    • PhotoshopDesign
    • AsanaManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail


999 Oakmont Plaza, Westmont, IL 60559

An Insider's view of GiveSmart by Community Brands

How would you describe the company’s work-life balance?

Work-life balance at Community Brands is a priority for productivity! While teams that work off hours (tech support and event staff) have balance time to make up for the evenings and weekends, time management and blocking off time for yourself is a must.



How do you collaborate with other teams in the company?

Cross-department meeting and collaboration is SO important to us because we all come to work with a common goal. We have strategy meetings at a high level, but also have open communication through our internal chat channels where teams bounce ideas off each other. Video chat is a must with our other offices!


Director, Client Services

What makes someone successful on your team?

The most successful team members are those who proactively find areas where we can help our clients succeed in their goals, and those who have the willingness to adapt positively to the ever-changing world, are those that in turn reach and exceed their goals.


Senior Account Manager

How do your team's ideas influence the company's direction?

The software team at Community Brands does not believe in being shackled to our computers. We all regularly work events to get firsthand experience of our product in action. This informs our work in every way, from tiny enhancements that improve the donor experience, to big initiatives that deliver innovative solutions to our clients.


Principal Software Engineer

What’s the vibe like in the office?

Working at Community Brands taught me that not all 9-5 jobs have to be boring! The office vibe is overall relaxed and collaborative. Different teams constantly interact with one another to work on a variety of projects which makes the environment fun, but still professional!


Associate Software Developer

What are GiveSmart by Community Brands Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences

Additional Perks + Benefits

Employee discount program & specials events
Free snacks & drinks
Monthly happy hour celebrations
Fun, collaborative culture
Community involvement activities

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