WHAT YOU’LL DO

The Director of Sales, SMB role, based in Chicago, will have responsibility for recruiting and leading a high-performance team of Account Executives to exceed a new business ACV quota in Braze’s rapidly growing SMB segment (1-99 employees). The ideal candidate will have 8+ years of experience in closing roles selling SaaS products to SMB and mid-market clients in a high-velocity environment, including 2+ years of experience recruiting and leading a team of high-performing, outbound-prospecting SMB or midmarket sales executives.

The candidate will have a broad network, mature sales acumen, and experience hiring and developing world-class SaaS sales teams as a result of a high-performing career in quota-carrying roles. 

You will be responsible for closing high-volume, high-velocity transactions in addition to a steady mix of  larger, more complex transactions. The ideal candidate will have experience in marketing automation, CRM, email or related marketing technologies, be a thought-leader for innovation and disruptive technologies, have a “customer-first” mentality and represent Braze within the local ecosystem of employees, customers, partners and other stakeholders. Summary of responsibilities:

• Hire, nurture, and performance-manage a team of world-class sales talent
• Set and execute an aggressive customer acquisition strategy for the region
• Align go-to-market teams (sales, marketing, value engineering, solutions consulting, executives) to execute a full-year sales plan and represent a clear, single vision to the marketplace
• Manage overall sales process and provide detailed and accurate sales forecasting
• Plan and manage at both the strategic and operational levels
• Be a proactive representative within the senior leadership team

WHO YOU ARE

This is a SaaS sales management role at a top-tier, venture-backed company that is a category leader in customer engagement. Strong candidates will have experience working with SMB clients, along with a proven ability and desire to coach and lead teams of high-performing sales executives who are experienced in outbound prospecting and closing SaaS software deals. Any experience selling a marketing automation, CRM, email, or marketing analytics solution is strongly preferred (although not a requirement).

• 8+ years of experience in SaaS / enterprise software sales required
• 2+ years of experience managing a regional team of outbound-prospecting SMB sales executives.
• Skilled at working cross-functionally with Marketing, Customer Success, and Sales Operations.
• Outstanding verbal, written and stand-up presentation skills
• Up-to-date on digital transformation and enterprise software trends, especially in the B2C mobile marketing space
• Proven success navigating large organizations and ability to quickly identify the decision makers and decision-making process for large SaaS investments
• Prior experience in a startup technology company a plus