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Sales Enablement Director

| Chicago
Matterport is a 3D immersive media SaaS company that makes it easy for anyone to quickly and inexpensively create digital 3D models of any physical space. Our 3D immersive media platform is used across many industries to improve how people make decisions about properties. It improves the way people experience and visualize physical spaces making it fun and practical for users to move through real world spaces as if they were there. We are the world leader in the category we invented, having built digital twins of over 2 million properties so far!
Beginning in residential real estate, where 8% of all homes sold in the US last year had a Matterport 3D tour, the company has changed how people experience physical spaces. Our product offering is selling exponentially in new markets: apartment and vacation rentals, hotels, event venues, insurance, retail environments, as well as in architecture, engineering, and construction.
With funding from a group of stellar VCs and investors, we are changing the way we all see the world!
The Role
The Director of Sales Enablement will act as an integrating role between various sales and marketing areas, including sales operations, sales development/ training, product marketing, content marketing, and HR. This position is responsible for leading the Sales Enablement initiatives for the sales team to increase sales productivity and support the sales team.
This is a ground floor opportunity where you will be able to design and implement your own Sales Enablement vision. It is expected that early in the process you will be responsible for creating and delivering the programming to our current sales team. Reporting directly to the Chief Revenue Officer (CRO), this high visibility role will be based in the Bay Area however will support teams in Chicago and London (travel up to 30%).
Create the Vision for Sales Enablement aligned to the strategic initiatives for the Sales leaders, outlining the key initiatives and resources (vendors, people & tools) and budget required to execute the plan.

Responsibilities

  • Map the company’s sales process with our customer’s buying process to understand and enhance what skills, knowledge, process and tools are required by our sales force and sales management to increase velocity and conversion rates at each stage in those processes.
  • Conduct an analysis of current skills, processes, knowledge and processes to and work with the sales leadership team to identify strengths and areas for development.
  • Partner with sales leadership, product and HR to establish a sales competency and assessment framework to ensure that the needs of salespeople, and their managers, are met.
  • Recruit and manage a small team of employees and vendors.
  • Provide training and learning content in a variety of formats including live in person, online and self study with a variety of content such as playbooks and battle cards.
  • Manage the Learning Management and sales content management tools.
  • Act as a liaison between Sales, Marketing, Product, and HR teams.
  • Create written content to educate the sales team including case studies, competitive information fact sheets and product collateral.
  • Train the sales team on best use of marketing and sales enablement materials.
  • Field ad hoc content and support requests from sales team.
  • Manage the sales enablement content repository and ensure that all information is easily and readily accessible on demand via a sales intranet.
  • Determine content adoption metrics and define sales enablement best practices.
  • Conduct and report on market research.
  • Gather daily feedback from the sales team to constantly improve sales support programs.
  • Serve as an active contributor to deliver the yearly sales conference.
  • Own the Onboarding process for new sales team members.
  • Oversee the development and implementation of enablement strategies, programs, and curriculum for the sales organization.
  • Measure and evaluate the return on investment of our sales enablement programs ensuring that everything we do it has a direct impact to key business metrics.
  • Drive programmatic change to sales enablement programs and approaches driven by measurement outcomes.
  • Recommend and implement Sales Methodology.
  • Work with the product and sales operations to communicate changes in product features and processes.
  • Create the Vision for Sales Enablement aligned to the strategic initiatives for the Sales leader, outlining the key initiatives and resources (vendors, people & tools) and budget required to execute the plan.

Requirements

  • BS/BA Required. Masters or MBA degree preferred.
  • Minimum of 5 years of sales operations/sales enablement experience within high tech organizations.
  • Experience building a Sales Enablement function from the ground up is preferred.
  • Highly analytical and proven track record of driving process into the sales organization and through the sales leadership and executive teams.
  • Track record of quota carrying sales success.
  • Demonstrated experience implementing sales metrics, KPI’s and dashboards that impact sales results.
  • Passionate, innovative leader who thrives in a dynamic, matrixed environment and is energized by building cross-functional connections, developing talent, and driving results.
  • Experience in identifying sales enablement issues, building robust recommendations and implementing strategies to optimize multi-channel performance.
  • Executive-level presence with excellent verbal and written communication skills at all levels in the organization.
  • Validated change agent with stakeholder/client management experience.
  • A dynamic speaker with a proven ability to get participants passionate about the topics being presented.

Matterport is an equal opportunity employer.

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Technology we use

  • Engineering
  • Sales & Marketing
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • TensorFlowFrameworks
    • SalesforceCRM

Location

Our office is located in the loop right off the Chicago River. There are plenty of bars and restaurants nearby along with multiple CTA options.

An Insider's view of Matterport

What are some social events your company does?

Cubs Games, Happy Hours, Bowling, In office massages, Whirlyball

Christina Capozzi

Sales Operations Coordinator

What projects are you most excited about?

I am most excited to change the way that customers in the AEC space think about what "3D" means for their business. Matterport has a larger-than-life opportunity to become the standard for communicating 3D data quickly, easily, and cost effective. Our UI is poised to truly disrupt how CAD (Computer Aided Design) is currently leveraged.

Michael Zimmerman

Sr. AEC Associate

What makes someone successful on your team?

To be successful at Matterport you need to be able to work with a team to navigate uncertainty. As well as being open to learning a constantly changing and growing industry.

John Brownlee

Sales Development Representative

How do your team's ideas influence the company's direction?

Our Sales team speaks to our customers every day. They play a big part in helping Matterport grow by providing all of their feedback, ideas and suggestions to our leadership team. We hire individuals who want to be a part of helping with the success of the organization. Open and ongoing communication is key to our success!

Joanna Ficht

Sales Manager

What’s the vibe like in the office?

The vibe in the office is extremely welcoming. Not only do we have some of the most beautiful views of the city but everyone here is family. The people are here are not only colleagues they are also long-life friends. You won't find a company with a team as strong as this one.

Patrick Purwin

Sr. Account Manager

What are Matterport Perks + Benefits

Matterport Benefits Overview

- Comprehensive Health, Vision, & Dental
- Fully-stocked kitchens & healthy catered lunches
- Hack Days & Tech Talks
- 401(k) & Stock Options
- Laundry Services & Commuter Benefits
- Conferences & Continuing Education

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
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