Sales Engineer, Access Control (Western Region) at Motorola Solutions

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Company Overview

At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it’s helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.


Department Overview
Motorola Solutions (NYSE: MSI) is a global leader in mission-critical communications and analytics.
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Our technology platforms in mission-critical communications, command center software and video security & analytics, bolstered by managed & support services, make cities safer and help communities and businesses thrive. At Motorola Solutions, we are ushering in a new era in public safety and security.
Avigilon, a Motorola Solutions company, designs, develops, and manufactures video analytics, network video management software and hardware, surveillance cameras, and access control solutions. Avigilon's solutions have been installed at thousands of customer sites, including school campuses, transportation systems, healthcare centers, public venues, critical infrastructure, prisons, factories, casinos, airports, financial institutions, government facilities, and retailers.
Job Description
  • Effectively disseminate product knowledge by providing thorough training to Sales Team, Manufacturing Representatives, Integrators, and End-Users

  • Articulate the technology and demonstrate differentiated value propositions to both business and technical prospects

  • Conduct compelling product demonstrations and lead technical discussions

  • Support Sales Team in responding to RFP’s and designing, specifying, and quoting systems

  • Develop and maintain strong relationships with customers and partners

  • Extensive travel to provide on-site support for integration, troubleshooting, and training

  • Collaborate with the Technical Support team in providing post-sales support to customers

  • Manage demo equipment assets

  • Close support to Sales teams in achieving sales targets

  • Be proactive in the entire sales cycle, assisting in the identification of stakeholders; identifying potential risks in the engagement and proposing mitigating actions

  • Perform related duties as assigned

Qualifications:

  • 5+ years experience in physical security industry as a Sales Engineer or Pre-sales Engineer

  • Strong understanding of the Access Control solutions is a preference

  • 2+ years installing, servicing, supporting Physical Security solutions for a manufacturer or security systems integrator

Technical:

  • Intimate knowledge and experience with Windows troubleshooting tools and techniques

  • Excellent knowledge of networking principles and IP communication

  • Experience with computer hardware configuration and troubleshooting

  • Experience with network equipment configuration and troubleshooting

Additional Knowledge/Skills:

  • Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction

  • Excellent verbal and written communication skills

  • Strong negotiation skills

  • Excellent presentation skills

  • Possesses strong analytical and troubleshooting skills

  • Has a pleasant, friendly style of verbal and written communication

Preference will be given to candidates with one or more of the following:

  • College degree, diploma of technology or four years of Military service with an Honorable Discharge

  • Prior experience in surveillance industry

  • Microsoft and/or Cisco certifications

  • Certification for any competitive Access Control Products (Lenel, SoftwareHouse, AMAG, RS2, S2, Open Options, etc.)

  • Significant background in managing SQL, Oracle, LDAP database systems

Territory:

  • The Sales Engineer shall have the responsibility to cover the following ACM territories: Western North America (CA, NM, AZ, CO, WY, ID, MT, WA, OR, AK, NV, UT, HI, Western Canada)

Location & Travel Requirement:

Candidate must reside within the territory listed above, preferably near a major metropolitan airport. Territory travel will be up to 50% of the time.


Basic Requirements
  • 5+ years experience in physical security industry as a Sales Engineer or Pre-sales Engineer

  • 2+ years installing, servicing, supporting physical security solutions for a manufacturer or security systems integrator


Travel Requirements
Over 50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits effective Day 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • DjangoFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • ITILFrameworks
    • MySQLDatabases
    • OracleDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • JIRAManagement
    • Microsoft ProjectManagement
    • SmartsheetManagement
    • SalesforceCRM
    • GoogleEmail
    • MarketoLead Gen
    • Oracle EloquaLead Gen

Location

Located in the West Loop, one block from Ogilvie Train Station and Union Train Station. The office is also close to multiple CTA stops.

What are Motorola Solutions Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Remote Work Program
Our remote work program includes telecommuting at Manager discretion.
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Paid industry certifications
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